O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente!

Features

  • Filas de atedimento
  • Paradas de Relógio
  • Controle de SLAs
  • Perfis de Jornadas de Trabalho
  • Consultas avançadas
  • Base de Conhecimento
  • Controle de Garantias
  • Modelos de Configuração
  • Histórico de Mudanças
  • Histórico de alteração de Hardware
  • Histórico de Ocorrências
  • Reincidências
  • Relatório e Estatísticas
  • E muito mais!

Project Samples

Project Activity

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Categories

Help Desk

License

GNU General Public License version 2.0 (GPLv2), GNU General Public License version 3.0 (GPLv3)

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Additional Project Details

Languages

English, Brazilian Portuguese, Spanish

Intended Audience

Information Technology, System Administrators

User Interface

Web-based

Programming Language

PHP, JavaScript

Database Environment

MySQL

Related Categories

PHP Help Desk Software, JavaScript Help Desk Software

Registered

2002-01-31