Integrates with ACD and WFM Systems to Support In-Center and Remote Customer Service Teams
Workforce Automation processes time-sensitive call center data in real time and takes immediate, automated actions triggered by actual center conditions based on business rules you define.
Newsrooms, campaigns and contact management in one powerful tool
With Prezly, you can save time on juggling multiple outdated tools like Word docs, plain text email with heavy attachments, and Excel spreadsheets that keep getting longer.