JTrac is a generic issue-tracking web-application that can be easily customized by adding custom fields and drop-downs. Features include customizable workflow, field level permissions, e-mail integration, file attachments and a detailed history view.

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Citizen Development and the Consumerization of IT Citizen Development and the Consumerization of IT Icon
Citizen Development and the Consumerization of IT Icon

How is your organization empowering citizen developers to create their own solutions to improve productivity?

Citizen developers are regular end-users who utilize low-code platforms, which empower them to create or customize applications which they and their colleagues can use, without the input of central IT. Citizen development software can enable any user to build applications or improve the efficiency of their business processes. It’s ultimately about putting more responsibility (and more technological capability) in the hands of workers.

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User Ratings

ease 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 5 / 5
features 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 5 / 5
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support 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 5 / 5

User Reviews

  • I was up and running with jtrac in a few minutes. I haven't fully evaluated it yet, but within 20 minutes, I was able to add a user, set up a project, add an issue, then find out where my files are stored and how to change the app configuration. This project, it's setup, and the documentation are exemplary for ease of use!

  • Hi,Can know how to Sign a new account for jtrac....TQ

  • Thanks for J-trac, it's good!

    1 user found this review helpful.
  • very good project, thanks!

  • Been using JTrac for quite a while now and I haven't had problems so far.

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Additional Project Details


Brazilian Portuguese, Chinese (Simplified), Chinese (Traditional), Czech, Dutch, English, French, German, Greek, Hungarian, Italian, Japanese, Polish, Russian, Slovene, Spanish, Swedish, Turkish

Intended Audience

Developers, End Users/Desktop, Information Technology, Quality Engineers

User Interface


Programming Language


Database Environment