Download Latest Version v25.10 - Stable source code.tar.gz (23.8 MB)
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README.md 2025-10-01 2.2 kB
v25.10 - Stable source code.tar.gz 2025-10-01 23.8 MB
v25.10 - Stable source code.zip 2025-10-01 26.0 MB
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[25.10]

Breaking Changes

  • Renamed /user/ directory to /agent/.
  • Deprecation Notice: /scripts/cron_mail_queue.php and /scripts/cron_ticket_email_parser.php are being phased out. Please transition to /cron/mail_queue.php and /cron/ticket_email_parser.php. These older scripts will be removed in the November release—update accordingly. New Installs via the script will have this already configured.
  • Custom is working now. Custom code should be placed in /admin/custom/ , /agent/custom/ , /client/custom/ /guest/custom/ We will provide example code with directory structure for each custom directory a week after this release.

Fixes

  • Resolved issue with "Restore from Setup" not functioning correctly.
  • Corrected asset name display in logs and flash messages when editing an asset in a ticket.
  • Fixed Payment Provider Threshold not being applied.
  • Fixed issue where Threshold setting was not saving properly.
  • Various minor fixes for Payment Provider issues.
  • Removed leads from the client selection list in the "New Ticket" modal.
  • Fixed issues with the MFA modal.
  • Resolved MFA enforcement bugs.
  • Fixed KeepAlive functionality to maintain user sessions longer.
  • Fixed multiple broken links caused by the /user/ to /agent/ path migration.
  • Fixed Custom code directories.

Added / Changed

  • Removed "ACH" as a payment method; added "Bank Transfer" instead.
  • Replaced relative paths with absolute paths for web assets.
  • Tickets can now be resolved via the API.
  • Added a filter for Archived Users and an option to restore them.
  • Introduced a modal when archiving users, allowing reassignment of open and recurring tickets to another agent.
  • Improved logic for determining the index/root page.
  • Added "Assigned Agent" column for recurring tickets.
  • Introduced "Additional Assets" option when editing assets in tickets; modal now uses the updated AJAX method.
  • Added Gibraltar to the list of supported countries.
  • Added Custom Link Option for the Admin Nav.
  • Added Custom Link Option for the Reports Nav.

Other notes

  • Major releases will happen on the first week of every Month.
Source: README.md, updated 2025-10-01