Changelog

This file documents all notable changes made to ITFlow.

[25.09]

BACK UP before updating.

Breaking Changes and Notes

• We strongly recommend updating from the command line, however if performed via the webui and after performed it will return a 404. thats normal as the directory structure has changed, just close your browser then log back in then go back to update to perform the many database updates.
• This is a major release with significant changes. While the community has done a great job identifying bugs, some may still remain — continued testing is encouraged.
• All AI settings will be reset and must be reconfigured using the new AI provider backend.
• The xcustom directory has been renamed to custom. All custom libraries and post-processing scripts should now be placed here.

Added / Changed

• Numerous UI improvements and refinements across the application.
• Enhanced visual clarity by thickening the left border on ticket comments to help identify comment types.
• Ticket details UI redesigned to use less space at the top of the screen.
• Introduced tracking for the first response date/time on tickets.
• New reporting feature: Average time to first response on tickets.
• Stripe integration rebuilt using the new payment provider backend.
• Clients can now save and manage multiple payment methods.
• Support for selecting saved cards for recurring invoices in both the client and agent portals.
• Initial database structure and logic added for credit management (feature not yet enabled).
• Major backend directory restructuring.
• Introduced stock/inventory management, including a stock ledger backend.
• Stock quantities now update automatically when invoice items are added or removed.
• Invoice autocomplete now includes: name, description, price, tax, stock levels, and links product_id to item_id.
• Added a category filter to invoices.
• Linked stock to related expenses.
• New product fields: location, code, and type.
• Products now separated into two types: Service and Product.
• Dark mode introduced.
• Projects: Now support linking closed tickets.
• Clients: Added bulk actions for tags, referral source, industry, hourly rate, email, archive, and restore.
• Invoices: Bulk action added to assign categories.
• Assets: New client_uri field, visible in both the agent and client portals.
• Client Portal: Clients can now select an asset during ticket creation.
• Client Portal: Company logo now displays in the header.
• Client Portal: Dashboard cards are now clickable for more detail.
• Assets: Option added to include MAC Address in additional columns.
• Asset Interface: Bulk actions added — set DHCP, network type, and delete.
• API:
• Added /location endpoint.
• Ticket content now supports HTML formatting.
• New option to filter and display 500 records per page in the footer.
• Payment methods are now treated as a separate entity instead of being grouped under categories.
• Updated libraries:
• TinyMCE
• Chart.js (major upgrade)
• DataTables
• Bootstrap
• FullCalendar
• php-stripe

Fixed

• Several security vulnerabilities patched.
• Ticket status is no longer updated when scheduling.
• Client Portal: Tech contacts can no longer edit their own details.
• Fixed overlapping logo issue in Invoice/Quote PDF exports.
• Refactored check_login.php into multiple files for modular login functionality.
• Removed redundant logging comments for redirects.
• Renamed get_settings.php to load_global_settings.php.
• Simplified syntax for ajax-modal and updated usage throughout the app.
• Fixed issue where primary contact text wasn’t displaying.
• Corrected client Net Terms display.
• Fixed logic for recurring expense next run date.
• Resolved broken IMAP test button.
• Archived clients can no longer log into the portal.
• Searching closed tickets no longer reverts to open tickets.
• Fixed project search filter not showing completed projects.
• Fixed issue where company logo was not being removed correctly.
• Resolved API bugs:
• Default rate and net terms.
• Contact location.
• Document endpoint.

Developer Updates

• Replaced legacy code with newer functions like redirect(), getFieldById(), and flash_alert().
• Significantly improved performance of queries used for filter selection boxes.