FAST (Fast And Simple Ticket) download

FAST (Fast And Simple Ticket)

Small but very functional support ticket system allowing multiple client organisations the ability to integrate into their own web pages via a neat iframe.

A full working demo of the latest version can be seen at http://demos.mjs.co

LIVE DEMO: http://demo.fast.mjs.co
LIVE DEMO iFRAME: http://demo.fast.mjs.co/?m2=new&m=iframe&width=500

Support is sometimes available depending on type of support request and work load.

Features

Fast and simple to install - with just a few files in a single directory, it's almost ready to go once it's saved to the web server. Configuration consists of simply editing a single config.php file and creating a database (no need to create tables, this will be done the first time the site is opened).
Fast and simple to use - a client doesn't need to set up an account to request support, they simply fill in a form with four fields (name, email address, phone number and support request details). They will be sent a confirmation email with the request details and a link for them to access the ticket to check progress or add further information. The link will include a random key to protect the ticket from others.
Admin access is available in several levels (1=view/update tickets, 2=view reports, 4=add/edit admins).