Hi, we're evaluating your product again and we're trying to get a license, but the license generator site ( http://www.enhyper.com:8080/license ) doesn´t work.
I tried to send an email to support but doesn´t work. Do you continue supporting and developing the xprocess product?
Thanks very much
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Apologies for the break in service on the license generator. We are sending out licenses by email at present. The email address for technical support is: ts@openxprocess.com.
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Just to update the license generation issue. We have a new license generator up and running which can be accessed via http://openxprocess.com/license.html
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Hmm, I cannot access the license generator. When I click on the link I get the following message: "Could not connect to openxprocess.ignorelist.com:8082"
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I'm not sure what is causing you an issue as everything is running here ok. Any chance it could be a firewall issue? I guess you have hit Ctrl+F5 to refresh the page just on case its cached an old page?
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Yes, you're right - it must be a firewall issue - probably the port 8082 is blocked. I have tried it from home and it works - sorry about the confusion.
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when email to support@openxprocess.com
When trying to deliver your message, the mail server at gwa5.webcontrolcenter.com encountered problems with the following addresses:
For <ts@xprocess.eu.com>, Invalid Domain (xprocess.eu.com) For <ac@xprocess.eu.com>, Invalid Domain (xprocess.eu.com)
Sorry, it does seem the license generator is down. If you can email me @ ts@openxprocess.com with your details including your company name I can generate a license for you while we look into why it is not working.
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Good evening.
Hi, we're evaluating your product again and we're trying to get a license, but the license generator site ( http://www.enhyper.com:8080/license ) doesn´t work.
I tried to send an email to support but doesn´t work. Do you continue supporting and developing the xprocess product?
Thanks very much
Apologies for the break in service on the license generator. We are sending out licenses by email at present. The email address for technical support is: ts@openxprocess.com.
Just to update the license generation issue. We have a new license generator up and running which can be accessed via http://openxprocess.com/license.html
Hmm, I cannot access the license generator. When I click on the link I get the following message: "Could not connect to openxprocess.ignorelist.com:8082"
It all seems to be working here ok. Is this the first time you tried to access openxprocess.ignorelist.com:8082?
No, I think I may have tried that a while back.
I'm not sure what is causing you an issue as everything is running here ok. Any chance it could be a firewall issue? I guess you have hit Ctrl+F5 to refresh the page just on case its cached an old page?
Yes, you're right - it must be a firewall issue - probably the port 8082 is blocked. I have tried it from home and it works - sorry about the confusion.
License Generator on this page is not work http://www.openxprocess.com/license.html
when email to support@openxprocess.com
When trying to deliver your message, the mail server at gwa5.webcontrolcenter.com encountered problems with the following addresses:
For <ts@xprocess.eu.com>, Invalid Domain (xprocess.eu.com) For <ac@xprocess.eu.com>, Invalid Domain (xprocess.eu.com)
For a more detailed explanation see http://netwinsite.com/surgemail/deliver_failed.htm
Hi,
Sorry, it does seem the license generator is down. If you can email me @ ts@openxprocess.com with your details including your company name I can generate a license for you while we look into why it is not working.
Hi all,
The license generator is now back up an running.