#14 Empty Progress or Burn Down Charts
I've just installed it today and started taking it for a "test drive" using data for our current sprint. Things seem to be working except for the charts. I've entered the last few days worth of timesheet data but my iteration progress and burn down charts are empty even though I have non-empty progress bars on many of the tasks and stories.
The only exceptions I found in my Tomcat logs were about not being able to connect to an SMTP host. This is because I don't currently have one setup. Still, I would not expect this to affect chart generation. Any suggestions regarding further troubleshoot steps would be appreciated.
Also, the systemInfo is not available (not sure if this is related). I using a Windows 2003 server (32-bit) with J2SE 1.6, Tomcat 6, and MySql 5.5, and xplanner-plus 1.0b3
HTTP Status 404 - /xplanner-plus/do/systemInfo
________________________________________
type Status report
message /xplanner-plus/do/systemInfo
description The requested resource (/xplanner-plus/do/systemInfo) is not available.
________________________________________
JBoss Web/2.1.3.GA
Again, any suggestings on troubleshooting the Progress and Burn Down charts will be greatly appreciated.
Thanks
After a couple days the behavior has changed (slightly). I have single dots but there should be enough history now to have multiple data points with lines. It nows looks like the same issue as
"No burndown chart - ID: 2879019"
but I'm still unclear how to troubleshoot. I did verify that Tomcat has been running for days without any interrupts.
I think I found my problem. The MySql JDBC driver was dropping the connection due to inactivity so the datasamplingJob would fail. Adding a autoReconnect=true to the end of the jdbc URL in the xplanner-custom.properties file seems to have fixed it. For example:
hibernate.connection.url=jdbc:mysql://.../xplanner?autoReconnect=true