Re: [xmltv-users] Empty data files again for uk-rt

[Stephen K. <st...@g6...>]

On Wednesday 18 Aug 2010, Nick Morrott wrote:
> On 18 August 2010 17:28, Stephen Kitchener <st...@g6...> 
wrote:
> > On Wednesday 18 Aug 2010, Nick Morrott wrote:
> >> On 18 August 2010 11:16, Stephen Kitchener <st...@g6...>
> >>
> >> wrote:
> >> > Hi List & Nick,
> >> >
> >> > Have noticed that for the last two days, there has been no data in the
> >> > files, can Nick please contact RT and ask the person that kicks the
> >> > process off for populating the files to run the process again. It
> >> > seems to me that what ever process is being run, is running once and
> >> > then falling over (but that's just a guess).
> >>
> >> Contacted and waiting for a response. Please feel free to write
> >> directly the Radio Times if and when you notice a problem with the
> >> XMLTV service - the more users that write may show how important the
> >> service is. Their rad...@bb... contact address is the one to
> >> use.
> >>
> >> Cheers,
> >> Nick
> >
> > Thanks Nick,
> >
> > And thanks for the information, I was under the impression that you were
> > the contact point for this, from "our" end at least. Please excuse me if
> > that is wrong. I was also assuming that it would be better if it came
> > from one representative, but if you think it would be safe for various
> > people to contact the Radio times directly, is there one person that the
> > reports should be directed to ??
>
> After some thought, it might be best to keep things as they are at the
> moment, if everyone is happy with the current arrangement (although
> the RT server-side problems are out of my hands, etc, etc). Post any
> issues with missing listings here and I'll do my best to follow them
> up with the Radio Times.
>
> However, if there are posts here and I've not responded after a few
> days (holiday/work/etc), please feel free to contact the Radio Times
> using the above details. All initial enquiries are handled by the
> regular Radio Times address - upon receipt they are triaged and may
> then get routed internally to the right people, who may then follow
> up.
>
> Cheers,
> Nick
Thanks Nick,

Yes, I am happy in all respects, I for one, do appreciate your help and co-
ordination.

-- 

-- 
Regards

Stephen Kitchener

www.imagebysteve.co.uk

Do not meddle with the affairs of Dragons for you are crunchy and good with 
mustard

The Difference Between Genius And Stupidity Is That Genius Has It's Limits ~ 
Albert Einstein