Re: [Wrapper-user] Regarding Windows NT service

[Leif M. <le...@ta...>]

Ravi Shankar wrote:

> Hi Leif,
> No luck on our side. I changed everything as you mentioned. Also added 
> the domain name and password in
> wrapper.conf file, still no errors, no printing.

I am surprised that your Java application is not producing any errors.
If access to the printer is being blocked somehow then it should.  The
lack of any errors has nothing to do with the Wrapper.

> Please see the mail from my colleague too who did the same thing:

I don't see the other mail that you are referring to.

> We are trying to print over servlet that running on the top of IBM 
> Websphere application server.
> Report server log file stated it's printed successfully but there's 
> nothing at the printer with no error message.

What is the "Report server"?  Is that the application being managed by
the Wrapper?  Are there any other print logs that you can monitor to try
and narrow down where the problem is?  Is it possible that the request to
print is making it out of the Java application and then getting lost
elsewhere?

> As for the user logged on privileges, is based on the Application 
> Server right which is a local system administrator.

The administrator user and the SYSTEM user are not the same.  Unless
you set the wrapper.ntservice.account property, the user when run as a
service will be SYSTEM.  (Uppercase because the user name is
uppercase)

> If I change the report server running mode from windows-service to 
> normal non-service mode, I can print it successfully.

Once again, I am confused.  Is the Report Server the same thing as the
application trying to print?  It sounds like the answer is no.  You are 
trying
to print from a servlet in Websphere right?

Maybe I am being slow.  But please describe all the system components
in more detail so I can understand what you are trying to do.

Cheers,
Leif