Re: [Wrapper-user] JVM restarts "Wrapper Process has not received any CPU time for 69 seconds"

[Tu T. N. <ttn...@ra...>]

What we are looking for is some justification that we can give our customer that upgrading even might resolve the issue they are seeing.

Based on what you see in the logs, is there anything that would point to an upgrade being likely to resolve the problem?


From: Leif Mortenson [mailto:lei...@ta...]
Sent: Wednesday, October 01, 2014 6:33 AM
To: Wrapper User List
Cc: Elaine M. Julius
Subject: Re: [Wrapper-user] JVM restarts "Wrapper Process has not received any CPU time for 69 seconds"

Tu,
Is the machine you are running on a physical or a virtual machine?  We have seen cases where a loaded host causes the VM to freeze up when the guest itself does not show any load.
3.2.3 is also a VERY old version of the Wrapper.  There have been a lot of improvements over the years in this area.  Please try 3.5.25 and see how that works for you.
You mentioned log files, but there was nothing attached to your mail.

Cheers,
Leif

On Wed, Oct 1, 2014 at 10:23 PM, Tu T. Nguyen <ttn...@ra...<mailto:ttn...@ra...>> wrote:

Hello,

I have an issue where the wrapper restarts the JVM multiple times a day.  We are using version 3.2.3 on Windows 2003 SP2.  The duration always varies.  We checked the CPU usage and its always very little when this happens .  We have about 6 services that use the wrapper on this machine and they restart at different times.  The suggestion is that if there was a CPU bottle neck they would all have this error at the same time.  We also have other sites which use the same configuration but do not have this problem.

We have collected logs with wrapper debugging enabled.  Please have a look, any help would be much appreciated!

Thank you,