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Re: [Wrapper-user] Website down?
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From: Leif M. <lei...@ta...> - 2011-10-12 14:26:27
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Sander, Thank you. That information all looks correct. Are you also able to see the site now? We will have a meeting about this tomorrow and try to come up with some possible causes. The server itself has been fine which only leaves a network problem or DNS issue. Cheers, Leif On Wed, Oct 12, 2011 at 11:13 PM, Sander Koning <s.k...@to...> wrote: > Hi Leif, > > Thanks for your extremely fast reply. > > Den 12-10-2011 16:08, Leif Mortenson skrev: >> Sander >> I am sorry for the trouble. There have been no outages of the >> website. I wonder if it is a DNS problem of some kind? >> >> What OS are you using? > > Myself Ubuntu 11.04, my colleague Windows 7. > >> What do you see if you try to "ping wrapper.tanukisoftware.com" ? > > $ ping -c4 wrapper.tanukisoftware.com > PING wrapper.tanukisoftware.com (118.22.0.25) 56(84) bytes of data. > 64 bytes from tsicn1.tanukisoftware.com (118.22.0.25): icmp_req=1 ttl=44 > time=287 ms > 64 bytes from tsicn1.tanukisoftware.com (118.22.0.25): icmp_req=2 ttl=44 > time=276 ms > 64 bytes from tsicn1.tanukisoftware.com (118.22.0.25): icmp_req=3 ttl=44 > time=294 ms > 64 bytes from tsicn1.tanukisoftware.com (118.22.0.25): icmp_req=4 ttl=44 > time=288 ms > > --- wrapper.tanukisoftware.com ping statistics --- > 4 packets transmitted, 4 received, 0% packet loss, time 3001ms > rtt min/avg/max/mdev = 276.688/286.886/294.894/6.533 ms > > > And: > > $ nslookup wrapper.tanukisoftware.com > Server: 10.0.3.15 > Address: 10.0.3.15#53 > > Non-authoritative answer: > Name: wrapper.tanukisoftware.com > Address: 118.22.0.25 > > > > >> If it is a DNS problem then it will fail to resolve: >> >> $ ping foo.bar >> ping: cannot resolve foo.bar: Unknown host >> >> If it is some other problem then it will get ping timeouts. >> >> Is anyone else having any problems? >> >> Cheers, >> Leif >> >> On Wed, Oct 12, 2011 at 10:39 PM, Sander Koning<s.k...@to...> wrote: >>> Hi, >>> >>> A colleague of mine noted that the wrapper.tanukisoftware.com / >>> wrapper.tanukisoftware.org site is down and has been so for a few days. >>> Is there any estimate about how long the outage will last? >>> >>> Best regards, >>> >>> -- >>> Sander Koning >>> Development >>> TOPdesk Nederland |
