Re: [Wrapper-user] Antw: service not starting on Windows 2008R1 64b

[Javier M. <jav...@at...>]

Leif, our replies inline (>>>>)

Javier,
When you run with the 32-bit JVM, is that also with the 32-bit
Wrapper?  Or is it using the same 64-bit Wrapper? 
>>>>
Yes, before we were using a 32-bit jvm with wrapper-32bit, due to memory limitations, we need to change to a x64 bit jdk, so using exactly the same folder configuration, we just:
* Replace wrapper.exe/wrapper.dll/wrapper.jar with the 3.3.0 x64 versions.
* Replace jdk with x64 version.


If you place the 32-bit Wrapper in the same location as the 64-bit
Wrapper, it is strange that one would work while the other would not.
I am not aware of anything in the system which would restrict the use
of a 64-bit Wrapper vs the 32-bit Wrapper. 
>>>>
As on a windows 2003R2x64 it is working properly, we are mainly trying to check if it may be some security limitation with the SYSTEM account on windows 2008, that could affect wrapper.exe behaviour

If a wrapper.log file is never being created, then the problem is
happening well before the JVM is ever launched, so the configured JVM
should not matter.  The lack of the wrapper.log indicates that the
wrapper.exe is never being launched or that it is failing before
reading in the wrapper.conf file.  In the later case, it would attempt
to write a wrapper.log into the current directory which would be the
location of the wrapper.exe.
>>>>
We have only seen this file created if we launch on a console the wrapper process and we miss some parameter (it asks for the default conf file), but not on service start-up

You had said earlier that you get an error in the Event Log, but that
it was not useful.  Could I see exactly what that message is?  It
might give me a clue.
>>>>
Level: Error Source: Service Contol Manager Eventlog Provider:
The adam-ManagerProcess service terminated unexpectedly.  It has done this 8 time(s).
- System 

  - Provider 

   [ Name]  Service Control Manager 
   [ Guid]  {555908D1-A6D7-4695-8E1E-26931D2012F4} 
   [ EventSourceName]  Service Control Manager 
 
  - EventID 7034 

   [ Qualifiers]  49152 
 
   Version 0 
 
   Level 2 
 
   Task 0 
 
   Opcode 0 
 
   Keywords 0x80000000000000 
 
  - TimeCreated 

   [ SystemTime]  2010-06-10T15:21:23.000Z 
 
   EventRecordID 6870 
 
   Correlation 
 
  - Execution 

   [ ProcessID]  0 
   [ ThreadID]  0 
 
   Channel System 
 
   Computer SQAW2K8x64 
 
   Security 
 

- EventData 

  param1 adam-ManagerProcess 
  param2 8

Windows 2003 was a lot more loose with security.  2008 and Vista both
introduced much stricter restrictions, including making it impossible
for the System user to write to the windows directory.

You had confirmed earlier that you could run the 64-bit Wrapper in a
console correct?  So that would rule out any problem with the binary
other than a permissions issue.

One thing to try as a test, is to try installing and running the
service as the same user as you are logged in as.  Please read over
the following page on how to do this:
http://wrapper.tanukisoftware.org/doc/english/prop-ntservice-account.html
While this is not a permanent solution, it working or not would give
clues as to the problem with the SYSTEM user.

>>>>
Yes, we had already tried this, and it works if we change the logon As property on the services for an Administrator account, however this would gave us some trouble later on production environments, due to password expire policies/etc.

Cheers,
Leif