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Re: [Wrapper-user] wrapper service going down with thefollowingexceptions
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From: Leif M. <lei...@ta...> - 2009-02-20 16:31:29
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Salman, Yes, you are using a 32-bit version of the Wrapper, but you are using that to launch a 64-bit version of Java. That part is fine, but a 64-bit wrapper.dll is required to work with the 64-bit version of Java. The Java version is displayed here from your log: --- INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager Debug: Running a 64-bit JVM. ... INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager Debug: Java Version : 1.5.0_16-b02 Java HotSpot(TM) 64-Bit Server VM INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager Debug: Java VM Vendor : Sun Microsystems Inc. INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager Debug: OS Name : Windows 2003 INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager Debug: OS Arch : amd64 --- Unless you need the 64-bit JVM, please try installing a 32-bit version of Java. That should fix your problem. Cheers, Leif On Sat, Feb 21, 2009 at 1:10 AM, JAN Salman <Sal...@al...> wrote: > Hi Leif, > The Windows Service executable path is : > > "C:\Program Files > (x86)\wrapper-delta-pack-3.3.1\bin\wrapper-windows-x86-32.exe" -s > "C:\Program Files (x86)\wrapper-delta-pack-3.3.1\conf\wrapper.conf" > > You can see that we are using wrapper-windows-x86-32.exe > > -----Original Message----- > From: JAN Salman > Sent: Friday, February 20, 2009 11:07 AM > To: 'Leif Mortenson'; wra...@li... > Cc: SUNKAVELLI Sai; BASNYAT Dharmendra > Subject: RE: [Wrapper-user] wrapper service going down with > thefollowingexceptions > > Hi Leif, > The issue appears to be that we are using the attached Wrapper Windows > Service package (which is a 32 bit version). > > The Windows 2003 Server we have is a 64-bit OS and setup in > compatibility mode. Meaning u can also run 32-bit apps on it. > > The issue is why the wrapper-windows-x86-32.dll is not loading > wrapper-windows-x86-32.dll , and instead asking for > wrapper-windows-x86-64.dll? > > Thanks > Salman > > > -----Original Message----- > From: Leif Mortenson [mailto:lei...@ta...] > Sent: Thursday, February 19, 2009 9:15 PM > To: wra...@li... > Cc: JAN Salman > Subject: Re: [Wrapper-user] wrapper service going down with > thefollowingexceptions > > Sai, > As the log output states, the problem is that your wrapper.dll file is > not being located correctly: > > --- > INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager Debug: > Unable to load native library: wrapper-windows-x86-64.dll Cause: no > wrapper-windows-x86-64 in java.library.path > INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager Debug: > Unable to load native library: wrapper.dll Cause: no wrapper in > java.library.path > INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager: > INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager: WARNING - > Unable to load the Wrapper's native library because none of the > INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager: > following files: > INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager: > wrapper-windows-x86-64.dll > INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager: > wrapper.dll > INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager: > could be located on the following java.library.path: > INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager: > C:\Program Files\wrapper-delta-pack-3.3.1\lib > INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager: > C:\Program Files\wrapper-delta-pack-3.3.1\lib\windows-x86-32 > INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager: > Please see the documentation for the wrapper.java.library.path > INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager: > configuration property. > INFO | jvm 1 | 2009/02/17 19:11:28 | WrapperManager: > System signals will not be handled correctly. > --- > > Your java library path is currently: > -Djava.library.path="C:/Program > Files/wrapper-delta-pack-3.3.1/lib;C:/Program > Files/wrapper-delta-pack-3.3.1/lib/windows-x86-32" > > Can you confirm that a wrapper.dll or wrapper-windows-x86-64.dll > exists in that directory. I just noticed in your log file that you > are running the community edition. We do not include 64-bit windows > versions in the community edition at this time. To get this working, > you will need to either use a 32-bit JVM or upgrade to a Standard > edition server license. > > Sorry I had not noticed that in your first email. The malformed > library path looked like the problem. > > Please let me know if you have any questions. > > Sincerely, > Leif Mortenson, > Tanuki Software, Ltd. > > > On Fri, Feb 20, 2009 at 4:43 AM, Sunkavelli, Sai M (Sai)** CTR ** > <sai...@al...> wrote: >> >> Hi Leif, >> >> I changed the path and removed the additional '\' in the path as you >> suggested below and still we have the problem. Here is the log file > with >> the error, could you please let us know why this is happening. >> >> Thanks >> -Sai >> >> >> >> -----Original Message----- >> From: Leif Mortenson [mailto:lei...@ta...] >> Sent: Saturday, February 14, 2009 10:44 AM >> To: wra...@li... >> Cc: Jan, Salman (Salman) >> Subject: Re: [Wrapper-user] wrapper service going down with >> thefollowingexceptions >> >> Sai, >> The problem is that the Wrapper's native DLL is not being located >> correctly. Without that, the wrapper loses the ability to protect the >> Java process from system logout events. This message should have >> been visible in your logs even without enabling debug output: >> >> --- >> INFO | jvm 1 | 2009/02/12 15:10:11 | WrapperManager: >> INFO | jvm 1 | 2009/02/12 15:10:11 | WrapperManager: WARNING - >> Unable to load the Wrapper's native library because none of the >> INFO | jvm 1 | 2009/02/12 15:10:11 | WrapperManager: >> following files: >> INFO | jvm 1 | 2009/02/12 15:10:11 | WrapperManager: >> wrapper-windows-x86-64.dll >> INFO | jvm 1 | 2009/02/12 15:10:11 | WrapperManager: >> wrapper.dll >> INFO | jvm 1 | 2009/02/12 15:10:11 | WrapperManager: >> could be located on the following java.library.path: >> INFO | jvm 1 | 2009/02/12 15:10:11 | WrapperManager: >> C:\Program Files\wrapper-delta-pack-3.3.1\lib >> INFO | jvm 1 | 2009/02/12 15:10:11 | WrapperManager: >> Please see the documentation for the wrapper.java.library.path >> INFO | jvm 1 | 2009/02/12 15:10:11 | WrapperManager: >> configuration property. >> INFO | jvm 1 | 2009/02/12 15:10:11 | WrapperManager: >> System signals will not be handled correctly. >> INFO | jvm 1 | 2009/02/12 15:10:11 | WrapperManager: >> --- >> >> The generated library path is currently set to: >> -Djava.library.path="C:/Program Files/wrapper-delta-pack-3.3.1\/lib" >> >> My guess is that the extra slash before the lib is what is causing >> your problems. Try removing that by correcting the following in your >> wrapper.conf: >> wrapper.java.library.path.1=C:/Program >> Files/wrapper-delta-pack-3.3.1\/lib >> Change to: >> wrapper.java.library.path.1=C:/Program >> Files/wrapper-delta-pack-3.3.1/lib >> >> Let me know how this works for you. >> >> Cheers, >> Leif >> >> >> >> On Sat, Feb 14, 2009 at 8:47 AM, Sunkavelli, Sai M (Sai)** CTR ** >> <sai...@al...> wrote: >>> Hi Leif, >>> >>> Here are the log and conf files. Please let us know why this User >>> logged out error is occurring. >>> >>> Thanks >>> -Sai >>> >>> -----Original Message----- >>> From: Leif Mortenson [mailto:lei...@ta...] >>> Sent: Wednesday, February 11, 2009 10:54 PM >>> To: wra...@li... >>> Cc: Jan, Salman (Salman) >>> Subject: Re: [Wrapper-user] wrapper service going down with the >>> followingexceptions >>> >>> Salman, >>> I am not able to tell exactly what is happening from what was sent. >>> Could you please set the wrapper.debug=true property, delete any >>> existing wrapper.log file, then reproduce this. Send me the > resulting >> >>> wrapper.log and wrapper.conf files in entirety as attachments. I >>> should then be able to tell you what is happening. >>> >>> Cheers, >>> Leif >>> >>> On Thu, Feb 12, 2009 at 8:09 AM, Sunkavelli, Sai M (Sai)** CTR ** >>> <sai...@al...> wrote: >>>> Hi >>>> >>>> Please help with the following exception in the wrapper log and my >>>> java program is terminating after this error. >>>> >>>> >>>> INFO | wrapper | 2009/02/11 16:43:13 | User logged out. Ignored. >>>> INFO | wrapper | 2009/02/11 16:43:13 | User logged out. Ignored. >>>> STATUS | wrapper | 2009/02/11 16:43:16 | <-- Wrapper Stopped >>>> >>>> Thanks and regards >>>> Sai Manohar Sunkavelli. |
