Menu

program hangs during installation

2013-09-04
2016-03-16
  • serguei pavlov

    serguei pavlov - 2013-09-04

    Hello,
    The program hangs during installation (Installing... Please wait while setup installs wintprint hylafax reloaded on your computer).
    I have xp pro 32b, working under administrator. Tried to skip the virual printer creation - didn't help.
    Is there any way to solve this ?
    Thanks,
    Serguei.

     
  • serguei pavlov

    serguei pavlov - 2013-09-04

    Sorry, forgot to mention - using the latest 0.4.6 version.

     
  • Lorenzo Monti

    Lorenzo Monti - 2013-09-05

    The setup program spawns some hidden sub-processes during installation.
    I once had a similar problem with another installer, caused by a sub-process that was supposed to do its work silently, and in contrast it was showing a popup message.
    Noone could click on the OK button because the process was hidden, and the setup hanged.
    I'm preparing a special setup for you, that lauches "visible" sub-processes. See if any of them is showing popup messages.
    Pick it here https://dl.dropboxusercontent.com/u/22313850/wphf-reloaded-setup.exe
    and please DON'T redistribute it. Thank you.
    Another reason could be some antivirus program that's interfering, even if I guess that's not the case, it's worth trying to disable it for the time being.

     
  • schneibva

    schneibva - 2016-03-03

    I have Hylafax 6.0.6 on Ubuntu 14.04 running, sending a fax from Ubuntu is no problem.

    I have installed WPHF reloaded 0.4.10 on Windows XP SP3, installation was ok.

    But when I start WPFH or try to send a fax, I get an error window, which means "Jumppoint to GetErrorMode was not found in kernel32.dll" (see attachment).

    What can I do?

     

    Last edit: schneibva 2016-03-05
  • Lorenzo Monti

    Lorenzo Monti - 2016-03-07

    To solve the issue about "GetErrorMode" download the latest version (0.4.10). I've fixed a call during startup, now it should work fine even under XP.

     
  • schneibva

    schneibva - 2016-03-16

    Runs now with no problems. Thank you.

     

Log in to post a comment.