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WillowTree# not opening

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Jacob B
2012-06-08
2013-05-08
  • Jacob B

    Jacob B - 2012-06-08

    I have tried several times to open WillowTree# yet when i try to open it i get a error screen that reads 'WillowTree has stopped working…' even though the file never opens it just goes straight to that message im not sure if its my windows 7 or a file problem

     
  • matt911

    matt911 - 2012-06-10

    This problem typically occurs only when both of the following conditions exist:

    1) You are trying to open an Xbox 360 savegame
    2) Your computer doesn't have internet access or WillowTree# is blocked from accessing the internet.

    There is a bug in the third-party X360 DLL library that is distributed with WillowTree# 2.2.1.102.  It attempts to connect to the internet to see if the library is out of date and if it is unable to do that it crashes.

    There is an updated version of the X360 library in the x360lib folder in the file area.

    http://sourceforge.net/projects/willowtree/files/x360lib

    If that doesn't help, run the system event viewer (click Start->Run then type in 'eventvwr' in the box in XP or click Start and type Event Viewer in the search box in Vista/Win7).  Look in the Application logs to find the most recent error report and paste the error log here.

    You may alternately try to use the latest experimental revision from the experimental folder in the files area.  The experimental revision contains the updated version of the x360 library and has more features, though it is somewhat less attractive than the 2.2.1.102 release was.

    http://sourceforge.net/projects/willowtree/files/experimental

     
  • iVVin

    iVVin - 2012-08-10

    Log Name:      Application
    Source:        Application Error
    Date:          8/10/2012 2:03:05 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      Raylaptop
    Description:
    Faulting application name: WillowTree#.exe, version: 2.1.0.0, time stamp: 0x4d4dde6f
    Faulting module name: KERNELBASE.dll, version: 6.1.7600.16850, time stamp: 0x4e21132b
    Exception code: 0xe0434f4d
    Fault offset: 0x00009673
    Faulting process id: 0x%9
    Faulting application start time: 0x%10
    Faulting application path: %11
    Faulting module path: %12
    Report Id: %13
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2012-08-10T07:03:05.000000000Z" />
        <EventRecordID>29490</EventRecordID>
        <Channel>Application</Channel>
        <Computer>Raylaptop</Computer>
        <Security />
      </System>
      <EventData>
        <Data>WillowTree#.exe</Data>
        <Data>2.1.0.0</Data>
        <Data>4d4dde6f</Data>
        <Data>KERNELBASE.dll</Data>
        <Data>6.1.7600.16850</Data>
        <Data>4e21132b</Data>
        <Data>e0434f4d</Data>
        <Data>00009673</Data>
      </EventData>
    </Event>

    I have had a problem of not being able to open it. The first time I downloaded it today it opened fine, since then it hasn't. I originally could not open a save, not I cant even open willowtree. Can you help me please?

     
  • matt911

    matt911 - 2012-08-10

    Please download experimental revision 2.2.1.212 and try to run it.  It has a much more detailed error log that  will be much more helpful in determining what your problem is.

    http://sourceforge.net/projects/willowtree/files/experimental/

     

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