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Sequence diagram is correctly displayed in my PC but not in other

Juan Pablo
2017-04-25
2019-06-05
  • Juan Pablo

    Juan Pablo - 2017-04-25

    Hello people,

    I created a diagram that I sent it to my colleague, but the labels are displayed in a different possition (see images).

    What is envolved in the display process that could affect the possition?
    Could you tell me which other data I could provide to complete the diagnostic?

    Note: this also occurs in the original StarUML.

    Using version: 5.8.6.0 (64 bits)
    Platform: Windows 8.1

    In my machine

    In another machine

    Thanks in advance!

     
  • Janusz Szpilewski

    It looks like a problem with different DPI settings on given machines. I remember several similar problems being reported before and their were fixed. No other such problems showed up recently.
    Are you working with a new diagram or an older one created with StarUML? In any case compare the DPI settings on the systems you work with.

     
  • Juan Pablo

    Juan Pablo - 2017-04-26

    The image in from a document created with StarUML and saved with WhiteStarUML.

    Also before the post I did a new file in WhiteStarUML thinking about a problem related with migration of the data, but finally I got the same result (see attachements).

    Our monitors are differents, and the options in Windows 8 does not show me how to control the exact value of DPI.

     

    Last edit: Juan Pablo 2017-04-26
  • Janusz Szpilewski

    DPI is for scalling display content by Windows to fit monitor resolution and user preferences. Just type DPI in the Search Edit inside of Control Panel. You should see a "Make it easier to read" screen and some settings like 100%, 125%, 150%. Make sure that they match on both computers.

     
  • Juan Pablo

    Juan Pablo - 2017-04-27

    Windows 8 does not have a direct configuration of DPI, instead is making questions about the impression of the user about the quality.

    I give up with this, I will not be able neither to move the file to work in my laptop :/

    Thanks for your time on this issue. The rest of the diagrams are prefect!

    Regards

     
  • Anonymous

    Anonymous - 2018-05-22

    I have the same problem in v5.1.9.0.
    PS WhiteStarUML is my favorite UML editor (earlier StarUML).

     
  • Anonymous

    Anonymous - 2019-06-04

    I had the same problem when I opened a file created on another computer. Turns out the problem is caused by different locale settings between the two computers. It seems that WhiteStarUML saves and loads files using the current locale decimal point format! On my one computer numbers are displayed as "123.4", while on the other computer it is displayed as "123,4". This mismatch causes the label positions to be discarded. The solution is to set the locale settings to be the same between the two computers, or to edit the file using a text editor to correct it.

     
  • Anonymous

    Anonymous - 2019-06-05

    Search the forum for a better solution for mismatching decimal separators.

     

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