Closing program: Runtime Error 216 at 5005EB86

[Anonymous]

Running Win7 Professional 32-bit.

The program seems to run fine and all functions I have tried work, but when exiting the program I get windows telling me "WhiteStarUML has stopped working". Selecting "Close the program" brings up the above error.

Problem signature:
Problem Event Name: APPCRASH
Application Name: WhiteStarUML.exe
Application Version: 5.8.6.0
Application Timestamp: 58c02716
Fault Module Name: rtl190.bpl
Fault Module Version: 19.0.14356.6604
Fault Module Timestamp: 52a25f4f
Exception Code: c0000005
Exception Offset: 0000eb86
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 013e
Additional Information 2: 013ee1c7c0ce8f3d85316b37a11acc87
Additional Information 3: 2f0b
Additional Information 4: 2f0b5c841dae389bed3005cdc81490f9

The program itself seems to run just fine. It's only when closing that the error occurs.

Regards,

Glenn

[Janusz Szpilewski]

I do not know if this is a commonly experienced problem. Try refreshing program settings by deleting the Registry key HKCU\Software\WhitestarUML.

[Anonymous]

Sorry for the delay in responding. I was on a different project until today.

I just deleted the registry key. Got the same response.

Thanks for looking ito it.

Glenn

[Janusz Szpilewski]

Build 5.8.6.2 has some special exception handler that may show some info when the program quits through exception. The call stack trace (it can be copied with Ctrl-C) may be useful to identify the problem. If the program still crashes but no exception handler is shown it means that it happens due to some externam conditions.