Re: [Webct-admins] Blackboard via portal v. direct access?

[Kevin S. <Kev...@wh...>]

We use the Sungard Luminis portal with a 60 minute timeout, and we have a 90
minute timeout set in Blackboard. We were running into this issue where the
portal timeout would end Blackboard sessions, but our portal administrator
commented out a couple of lines of code somewhere to decouple the portal
timeout from Blackboard. Now the portal can timeout, and the Blackboard
session stays active. You can also close the portal browser window without
affecting Blackboard.

While I'm on the subject of timeouts, we recently had a professor who was
entering comments regarding student papers in Blackboard for a long time
without saving who lost a lot of work when their Blackboard session timed
out at 90 minutes. As I understand it, the professor was actively working
(typing) in Blackboard but Blackboard saw them as idle because they did not
click on anything that would send data to the server. Apparently, we need to
make more of an effort to teach users how the timeout works. It would help
in some cases if Blackboard were to display a popup window announcing that
it was about to timeout and telling users to save their work.

--Kevin

---------------------
Kevin Schoonmaker
Computing Services
Wheaton College
Wheaton, IL 60187
Phone: 630-752-5264


-----Original Message-----
From: Burkes, Kate M. [mailto:kb...@nw...] 
Sent: Monday, February 01, 2010 3:50 PM
To: Chris Palmarini; web...@li...
Subject: Re: [Webct-admins] Blackboard via portal v. direct access?

Yes, we use both.  Very handy to have the direct login option when there is
issues with the portal, plus our portal has a 1 hour timeout that causes
problems for students who access Bb from there and then forget to click back
into the portal to keep the session alive.
 
Kate M. Burkes, Ph.D.
Director of Distance Learning
NorthWest Arkansas Community College
479-619-4299
 
 
My emails are constructed using an all natural, hand-made process. The
slight variations in spelling and grammar enhance the individual character
and beauty and in no way are to be considered flaws or defects.   I also
cannot get the spell checker to consistantly work on my email from home.  
 

________________________________

From: Chris Palmarini [mailto:Pal...@bu...]
Sent: Mon 2/1/2010 3:21 PM
To: web...@li...
Subject: [Webct-admins] Blackboard via portal v. direct access?



Hi all,

A quick informal survey:  

If you use a portal with single sign-on to Blackboard, do students/faculty
also hvae the option to log in to Blackboard directly (using a Bb login
page), thus bypassing the portal?



Thanks for any responses.


/Chris

Chris Palmarini
Instructional Technology Specialist
Blackboard Administrator | Certified Trainer

530-895-2988
pal...@bu...

Technology Mediated Instruction
Butte Community College






----------------------------------------------------------------------------
--
The Planet: dedicated and managed hosting, cloud storage, colocation
Stay online with enterprise data centers and the best network in the
business
Choose flexible plans and management services without long-term contracts
Personal 24x7 support from experience hosting pros just a phone call away.
http://p.sf.net/sfu/theplanet-com
_______________________________________________
Webct-admins mailing list
Web...@li...
https://lists.sourceforge.net/lists/listinfo/webct-admins