Menu
▾
▴
#955 email deletion
I have had some customers when they select a few of
the email's in their message box, and then click on
delete, it will delete ALL messages in their mail file.
This has only happen just a handfull of times, but the
customers are still not that happy that it happened.
Does anybody know about this? Is there a fix? Below
is more system information:
Slackware linux 2.3
Usermain .98
Webmin .98 just upgraded to 1.050
email directory /var/spool/mail
Any help with this problem would be great. Thanks in
advance. Bill
Logged In: YES
user_id=129364
This has been reported by a few people in the past, but I
have never been able to re-produce it or find the problem ..
so it is still officially unsolved.
Logged In: NO
I've encountered the same issue. Lookin at the logic in the
delete mail script, I could see how the hidden input values
could be to blame if there was somehow a javascript error.
Recently had this problem reported with the 1.370 version of usermin on a FC5 platform with IE7 browser, webmin 1.441, email is /var/spool/mail. Seems to manifest itself during a condition where the user deletes multiple messages, clicks OK to initiate the activity, and the activity coincides with a refresh cycle for the mailbox. I've had the same user lose their mailbox 3 times now.
By a 'refresh cycle', do you mean when the mail list gets automatically refreshed?
that is correct. The problem occurs when the mail list gets automatically refreshed.
I suggested as an interim workaround to enter into preferences and disable refresh every X seconds to do not refresh. This would force the user to manually refresh the page with the browser button, but if it helps eliminate or narrow the problem down, why not? :)
As a backup to that I have the system procmail creating duplicate messages in an archive folder located in the users home maildir "just in case"
Thanks - I will work on improved locking in the next Usermin release to avoid this, and fix the way mbox deletion is done to avoid writing out the whole file.
Also, I would recommend using Maildir for mail storage if you can - it is so much safer when it comes to concurrent access.