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Account Error Report

devina
2019-04-01
2021-10-19
  • devina

    devina - 2019-04-01

    I have installed web-erp successfully. After login it shows following error message.

    ERROR Report : Security settings have not been defined for your user account. Please advise your system administrator. It could also be that there is a session problem with your PHP web server.

    Please advice.

     

    Last edit: devina 2019-04-01
  • Phil Daintree

    Phil Daintree - 2019-04-01

    This looks like the installation has not fully completed populating the database. This can happen as a result of the timeout on some servers kicking in before completion.

    The fool proof way would be to populate the database by running the sql under

    webERP/sql/mysql/country_sql/default.sql

    for a new system or

    webERP/sql/mysql/country_sql/demo.sql

    directly against your mysql server - perhaps using phpMyAdmin ? or the command line.
    instructions on how to do this are in:

    webERP/doc/INSTALL.txt

    https://github.com/PhilDaintree/webERP/blob/master/doc/INSTALL.txt

     
  • Roy Dalle Vedove

    Hello Phil,
    I am having the same problem. After doing the installation, the login would not work. After three attempts the message as above appeared. Research suggested a number of solutions, including checking whether the user is blocked (it is not), changing the password using PHP,. That did not work. Reinstalling webERP from scratch, Installing using the default.sql script as suggested above. The server is running PHP 7.4 and MariaDB 10.4 running on Ubuntu 18.4. I am comfortable with SQL and PHP, and program in both, so that should not be the problem. When reinstalling I have deleted the folder and installed anew. Similarly with the database, I have dropped the schema, and started with a new database. Perhaps I've missed something, but at this stage, I can't see what. Please help. Thanks.

     

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