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#1608 File Transfer not working on Windows 7 after upgraded to 2.8.75 32-bit

open
nobody
3
2023-04-10
2023-03-27
Pitori
No

After upgraded to 2.8.75 32-bit version, the file transfer not showing anything on the Remote Computer (Server) window. It was working in old version before. This happens to all our Windows 7 workstations.
A message showing: Error: failed to get file list in remote folder '' (see attached pic)

We upgraded on Windows 10 workstations with 64-bit version, and it works fine.

Is there any Windows 7 settings that we need to tweak to make it work?
Thanks.

1 Attachments

Discussion

  • Anton

    Anton - 2023-03-28

    Hi!
    Main change in the filetransfer was that it blocks if the workstation is locked.
    Could you send loglevel 9 server log file to support@tightvnc.com ?

     
  • Pitori

    Pitori - 2023-03-29

    The workstation was not locked, I notice in the serverlog showing the "desktop is locked" but its not. This happens to all Windows 7 workstations, but none on Windows 10.

     
  • FRiC

    FRiC - 2023-03-29

    Just want to add I see the same behavior on Windows 7 (64-bit) on version 2.8.78. But the error I see has a slash character (/) in it for the folder, i.e. remote folder '/'. Only if I press Refresh then it becomes ''.

    Windows 10 and 11 are fine.

     

    Last edit: FRiC 2023-03-29
  • Pitori

    Pitori - 2023-03-30

    I have just tested with 2.8.78 on Windows 7 (32-bit), still same error. Looks related to the new feature that blocking file transfers while the system is locked, that release on 2.8.75.

     
  • Vladimir Losinsky

    I can confirm the file transfer issue on Win 7 64-bit and Windows Server 2008 R2 too

     
  • Konstantin Kaplinskiy

    Please test with version 2.8.79 released today, and let us know if it fixes the problem: https://www.tightvnc.com/release-2.8.79.php

     
    • Pitori

      Pitori - 2023-04-09

      thanks Konstantin, its working now as expected. Really appreciated your fix.

       
  • FRiC

    FRiC - 2023-04-06

    Tested with 2.8.79 64-bit on Windows 7. Works as expected now. Thanks.

     
  • Vladimir Losinsky

    2.8.79 filetransfer issue solved

     

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