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#1400 Black screen IOS
Hi
I have used the tightvnc app for windows10 that is working great for my hmi displays.
now I thought to use the remote ripple for ios I can connect but black screen always when i touch the black screen the hmi respond so there is some communication. I have another vnc app for ios, and It work on this.
Iphone 7 plus ios 10.1
regards Allan
I'm having the same issue with an Allen-Bradley PanelView Plus 6 terminal supposedly running TightVNC server on Win CE. RealVNC Client for iOS and TightVNC Client on Windows 7 work fine, but with Remote Ripple for iOS I get just a black screen with the mouse cursor visible. Remote Ripple for Android works fine with that server.
Gentlemen,
Please, wait for the next Remote Ripple update on the App Store.
Besides of other improvements we've fixed error messages throwing, so at least you'll receive understandable and readable error message.
Thank you for bug report and using Remote Ripple!
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Best Regards,
Edgar Letner
GlavSoft LLC
Recieved an update yesterday, on my iPhone the problem still exists.
Patrick,
We're trying to reproduce the problem. Please, provide us more details about connection settings you made in Remote Ripple. Screenshot with connection settings from your iOS device would be great. Partly blured maybe.
Oh, one more thing: how much displays do you have on your host computer?
Thank you!
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Best Regards,
Edgar Letner
GlavSoft LLC
Edgar,
The server is running on an Allen-Bradley 2711P PanelView Plus 6 running
on Windows CE. I made no changes to the default settings for ripple.
Just the IP address.
I believe the PanelView is running TightVNC server, but I am not
absolutely sure. They provide it with TightVNC client, and the
documentation implies it is TightVNC server.
As far as a screen shot goes, imagine a completely black screen with the
exception of the graphics you superimpose, and the mouse cursor, which
does move the mouse cursor on the server machine.
Last edit: Patrick 2017-02-20
Patrick,
Could you specify TightVNC Server version, PanelView Plus 6 comes with?
In this case we install that Server version and try to reproduce black screen problem.
Thank you!
--
Best Regards,
Edgar Letner
GlavSoft LLC