Computer hangs while entering password at boot time
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I bought a brand new laptop (brand Venom) and encrypted the system volume. When it reboots to do the test, the password prompt comes up ok. However after a few seconds, usually not enough to enter the whole password, the screen hangs and is no longer responsive to the keyboard. I then have to do a hard shut down to reboot. Sometimes it is responsive for up to half a minute, long enough to enter the whole password, but it always hangs eventually. Has anyone seen anything like this before? Is it likely to be something related to the specific hardware?
Thanks for any insight.
Martin