can't mount USB removable drives

[NDXsW]

i created volume per tutorial at www.veracrypt.fr/en/docs/tutorial/

now when i try to mount it i'm returned this error message:

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Operation failed due to one or more of the following:
-Incorrect Password
-Incorrect Volume PIN number.
-Incorrect PRF (hash)
-Not a valid volume

Source: MountVolume: 7763

Found the error message in your online tutorial and tried to Restore Volume Header, which returns error also.
Source: RestoreVolumeHeader: 10088

Removable media: Samsung 850 EVO 500GB
Attached to: Sabrent SATA External Enclosure [USB 3.0 UASP]

OS: win 7 x64
VeraCrypt ver: 1.19 x64
Password length: 56, mix of upper-lower-numbers and ]!([*#

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Veracrypt created vol fine, using drive letter E:

to mount i choose drive letter G:, mount as removable media, paste in PW from PW manager app, same PW used to create volume.

I've created volumes on two separate USB drives and i get the same error message when attempting to mount them.

any more troubleshooting ideas i can try?

[Callie Mitchell]

Did you ever figure this out? No one replied to you and I'm having the exact same issue with same error msg.