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Unexpected forced dismount

Fezbling
2019-11-05
2019-11-06
  • Fezbling

    Fezbling - 2019-11-05

    I've had problems with Veracrypt force dismounting volumes, and thought I had solved them by both changing my system's sleep settings and unchecking "force auto dismount even if volume contains open files..." in Veracrypt's settings.

    However today I had a drive (force) dismount even as I was working on a file on the mounted volume. So neither the laptop nor the drive could have gone to sleep (at least shouldn't have). And I know the power did not go out.

    Any thoughts on what could have caused this? Especially since I have the preferences set to NOT auto dismount a drive if it would be forced.

    • It's an external Seagate hard drive, plugged into a docking station which is connected via USB to the laptop.
    • I think I encrypted the entire device rather than a partition or container (how to check this?)
    • Windows 10 Home, v. 1903, 64-bit
    • Veracrypt v. 1.23-Hotfix-2, 64-bit
    • Windows Defender

    I hadn't changed or upgraded any software recently. I had been working on the drive fine all day.

    In another thread I saw a suggestion to change the power settings for USB devices, but for some reason I don't see any USB settings or options where this is supposed to appear. But again, there's no reason the drive should have changed its power setting during active use.

    I was able to remount it immediately after, with no apparent data loss, but it's distressing that this happened unprompted while working on a file on the mounted volume.

    Thanks for any help.

     
  • Adrian Kentleton

    Just a thought: if this was still happening to me, after making those various configuration changes, I'd suspect a hardware problem. Do you sometimes still have the issue if you connect the drive directly to the laptop?

     
    • Fezbling

      Fezbling - 2019-11-06

      Good question. I'll connect directly to laptop and see if it happens again.

       

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