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VeraCrypt Boot turns keyboard off

Anonymous
2014-11-11
2022-12-05
  • Anonymous

    Anonymous - 2014-11-11

    Hello, i'm experiencing an issue with the bootloader.

    When booting i can use my Keyboard to get into the Bios or do whatever, its working.

    But when i get asked by VeraCrypt for my password, the Keyboard just turns off. I have already tried several keyboards, all with USB. It might be an incompatibility with the Mainboard, which is a D2500CC.

    If i plug the Hard Disk into another Computer it seems to work fine.

    Do you have a solution for this Problem or am i unable to use it with this device?

    My next step is to find a PS/2 Keyboard somewhere..

    D2500CC

     
  • Mounir IDRASSI

    Mounir IDRASSI - 2014-11-11

    Hi,

    This is a common problem with USB keyboards. Actually, most BIOSs disable pre-boot support for USB keyboards, that's why the keyboard turns off when VeraCrypt asks for password.

    In order to solve this issue, you have to go to your BIOS menu and try to find an entry for USB configuration (usually in advanced mode) and there you should enable Legacy USB support. Since in VeraCrypt we can't have USB driver loaded, we need the BIOS to activate legacy support for USB.

    Does this apply to your motherboard?

     
  • Anonymous

    Anonymous - 2014-11-11

    I indeed have these settings in the BIOS, but i already made sure its configured correctly. So this doesn't help.

     
  • Mounir IDRASSI

    Mounir IDRASSI - 2014-11-11

    In this case, I'm afraid there is little we can do. The legacy USB mode in your motherboard doesn't work as expected and clearly it doesn't perform the keyboard emulation that it should do.
    Try to see if there a firmware update for this motherboard.

    A short search on the internet shows that this motherboard has some issues in legacy mode linked to the UART behavior (e.i this link or this one). USB legacy mode is probably affected also.
    Maybe be a workaround exists but it means we should have access to this motherboard (which is not the case). Moreover, due to the lack of time and resources, we only focus on issues that affect most of VeraCrypt users and unfortunately this motherboard exhibits an unusual behavior.

     
  • Anonymous

    Anonymous - 2014-11-11

    I thank you a lot.

    Of course, this should not be your business. I will find another way to make it work.

     
  • Anonymous

    Anonymous - 2014-11-17

    I just wanted to add something into the ring here, a usb to PS2 adapter may only cost a dollar, but its worth a hundred times its weight in Tylenol and headaches.

     
  • John Smith

    John Smith - 2022-12-04

    Hello,
    i use hp elitebook 840 g6 and i am not able type pass via external (usb) keyboard, i can do that on thinkpad x1.

    any idea how can this be achieved? thanks!

     
  • John Smith

    John Smith - 2022-12-04

    Okay,, i disabled FAstboot and it works. no idea... why its blocking it.

     

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