External drive got disconnected and now doesn’t work

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External drive got disconnected and now doesn’t work

Forum: Technical Topics

Creator: John E

Created: 2022-09-21

Updated: 2022-09-21

John E - 2022-09-21

A Seagate external drive I've been using got disconnected while in use, now when its connected to my computer, the light comes on but the computer doesnt recognize it. When I open Veracrype, it also does not see the drive. Is there a way to reboot this disk so I dont loose everything on it?

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Enigma2Illusion - 2022-09-21

If the external Seagate drive is not showing-up in Windows or VeraCrypt, then you have either a controller failure on the drive or the HDD itself has failed.

If you think it is the controller that has failed and you can hear the HDD spin-up without it making any strange noises, then investigate if shucking the Seagate HDD into a HDD bay external is a possible to attempt to get access again.

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