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MountVolume:8941 incorrect password

Nico Lesch
2025-01-01
2025-01-26
  • Nico Lesch

    Nico Lesch - 2025-01-01

    Dear veracrypt team,

    I have been getting the following error message for some time (see screenshot attached). But the password is definitely correct.
    I have done a lot of research on the Internet and have seen that some people have the same problem. Unfortunately, I have not found a solution.
    I have already installed previous Veracrypt versions, but that did not help.

    The encrypted files are very important to me. Can you help me?

    Thank you very much.

    Kind regards

     
  • Enigma2Illusion

    Enigma2Illusion - 2025-01-01

    Have you tried clicking on the option button and enabled the with embedded backup header?

    Which oldest VeraCrypt version have you tried?

    What is the OS platform and version?

     

    Last edit: Enigma2Illusion 2025-01-01
  • Nico Lesch

    Nico Lesch - 2025-01-07

    Yes, I tried clicking the option button and enabling the embedded backup header. Unfortunately, that doesn't work either.

    The oldest VeraCrypt version was 1.24

    Operating system is Windows 11, 64-bit

     
  • Enigma2Illusion

    Enigma2Illusion - 2025-01-07

    Which version of Win 11?

    Is it 24H2?

     
    • Wander Julio

      Wander Julio - 2025-01-23

      Is this version giving problems?

       

      Last edit: Wander Julio 2025-01-23
    • Nico Lesch

      Nico Lesch - 2025-01-26

      its 23H2

       
      • Enigma2Illusion

        Enigma2Illusion - 2025-01-26

        Sorry Nico, I do not have any more suggestions to try.

        The fact that both primary header, located at the front of the VeraCrypt volume, and the embedded backup header, located at the end of the VeraCrypt volume, fail to mount the volume tells me that the password, PIM and/or keyfiles are not correct, or something has destroyed the partitions or changed the partition layout/sizes or the drive/controller has failed.

         

        Last edit: Enigma2Illusion 2025-01-26
  • Wander Julio

    Wander Julio - 2025-01-23

    aqui também achei muito estranho eu tenho total certeza que a senha está correta, mas não vai, versão win 11 24hH2

     
  • Wander Julio

    Wander Julio - 2025-01-23

    I also found it very strange here, I am completely sure that the password is correct, but it won't work, win 11 version 24hH2

     
  • Enigma2Illusion

    Enigma2Illusion - 2025-01-23

    Windows OS 24H2 version has been causing problems for other software vendors.

    Which version of VeraCrypt are you currently using on the Win11 24H2 PC?

    Have you upgraded to the latest VeraCrypt version 1.26.18?


    Version 1.26 and newer VeraCrypt versions have deprecated the following features:

    • TrueCrypt Mode
    • HMAC-RIPEMD-160 Hash Algorithm
    • GOST89 Encryption Algorithm

    .
    See the documentation below for remediation procedures.

    Conversion Guide for VeraCrypt 1.26 and Later

     

    Last edit: Enigma2Illusion 2025-01-23

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