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Please Help, I can't use my disk

123123
2021-12-28
2021-12-29
  • 123123

    123123 - 2021-12-28

    first, i'm sorry for my bad english

    i tried to encrypt my external hard disk but i stopped it in the format process
    because it said it requires about 17 hours to finish. so i clicked abort button
    after that, i need to enter the password to mount the disk.
    then, error message appears "you need to format the disk in drive:j before you can use it"

    i tried volume > permanently decrypt but it doesn't work
    and volume > resume interrupted process doesn't work too

     
  • Alex

    Alex - 2021-12-28

    Do you have data (that you would want to keep) on the disk that you were trying to encrypt?

     

    Last edit: Alex 2021-12-28
    • 123123

      123123 - 2021-12-28

      no. it's empty

       
      • Alex

        Alex - 2021-12-28

        LOL, its still Christmas time and miracles happen :)
        Just abort everything VC related and format the disk. Then if you want to encrypt it again, bear in mind that it will take.... guess how long.... 17 hours. If you cant wait those 17 hours, you can create several smaller volumes (files, containers). Such arrangement is often very convenient.

         
        • 123123

          123123 - 2021-12-28

          you mean, when I see this box "you need to format the disk in drive:j before you can use it" just push the "format disk" button?

          or format the disk in Disk Management?

           

          Last edit: 123123 2021-12-28
          • Alex

            Alex - 2021-12-28

            Either way will do. You can format it anyway you like. Either push format disk button or use Disk Management, or anyway you can get to the format option.

            All this is of course ONLY IF THE DISK IS EMPTY and no data is on it!

             
            • 123123

              123123 - 2021-12-29

              thanks a lot. your comments were really helpful

              finally it's done. now I can use it

               

              Last edit: 123123 2021-12-29

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