Enabling RAM encryption causing Windows Shut Down function to not work properly.

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Enabling RAM encryption causing Windows Shut Down function to not work properly.

Forum: Technical Topics

Creator: Blip of Consciousness

Created: 2019-10-10

Updated: 2019-10-10

Blip of Consciousness - 2019-10-10

Selecting Shutdown fails to shutdown system & returns to the windows login screen then to desktop as if Windows just started. Continuted attempts result in the same loop. Restart and Sleep seem to work normal.

Machine: HP 15 running Win10 (fully updated as of 10/10/19)
VC: 1.24

My tests (Shutdown = manually selecting shutdown button)
After enabling RAM encryption & retarting OS:
Shut Down (failed)>Shutdown (failed) > Hard Shutdown

After disabling RAM encryption & retarting OS:
Shutdown (success)>Boot OS
Shutdown (success)>Boot OS

After enabling RAM encryption & retarting OS:
Shut Down (failed)>Shutdown (failed)> Hard Shutdown

After disabling RAM encryption & retarting OS:
Shutdown (success)>Boot OS

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