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no access to volume after OS upgrade and V version upgrade

Henry M
2024-07-10
2024-07-11
  • Henry M

    Henry M - 2024-07-10

    Hello.

    I use Veracrypt with a file-hosted (container) volume on a computer running Linux Mint OS.

    Recently I upgraded the OS, and just reinstalled Veracrypt for Linux 1.26.7 (64 bit) GUI.

    Veracrypt "sees" the volume in the same manner as before. However, when I enter the password it displays the error message "A critical error has occurred and Veracrpt must be terminated". It the invites me to agree to an automatically generated error report being sent back (which I have agreed to). Veracrypt then terminates, denying me access to the volume.

    Any suggestions, please?

    Thanks.

     
  • Enigma2Illusion

    Enigma2Illusion - 2024-07-10

    Please provide the following information so other community Linux forum members may be able to help you.

    What specific version of Mint OS are you running on the computer?

    Which Linux package did you use to install VeraCrypt?

    https://sourceforge.net/projects/veracrypt/files/VeraCrypt%201.26.7/Linux/

     

    Last edit: Enigma2Illusion 2024-07-10
  • Henry M

    Henry M - 2024-07-10

    Hello.

    Thanks for your response.

    I have Linux Mint 21.3 Cinnamon installed on the computer (formerly Linux Mint 19.1 Cinnamon).

    And I installed Veracrypt by extracting "veracrypt-1.26.7-setup-gui-x64" from "veracrypt-1.26.7-setup.tar.bz2" as downloaded from https://veracrypt.fr/en/Downloads.html

    Hope I have provided the necessary information.

    Thanks.

     
    • Jertzukka

      Jertzukka - 2024-07-10

      Please uninstall your currect version by running sudo veracrypt-uninstall.sh and then reinstall the gtk3 version, which should be "veracrypt-1.26.7-setup-gtk3-gui-x64". The one you have installed is the legacy gtk2 version which has been reported to have problems on newer systems.

       
  • Henry M

    Henry M - 2024-07-11

    All sorted - thank you very much!

     

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