Help needed getting customer display working on Odyssey 2

[Safraz Patel]

Hi,

Currently the epos machine I have is a Posligne Odyssey 2 running Windows 7 Pro. With Unicenta OPOS 4.1.

I am having difficulty getting the customer display working correctly. I have gone into configuration > peripherals > customer display and I have selected epson, model:file and port: comm 4

However the customer display is full on C's with commas underneath it.

I did however manage to get it working for a day and then since then its gone back to the problem mentioned above.

I hope someone can help.

Regards

Safraz

[RickyO]

This is most likely a Baud Rate problem. Check your customer display pole dip switch settings.

You can go into Windows > Control Panel > Device Manager and then in Ports (COM & LPT) . Highlight COM4, right click and choose Properties, then Port Settings. Change to match the display.

[Safraz Patel]

Hi RickyO

I have had a look and the baud rate is 9600, data bits: 8, parity: none: stop bits:1 and flow control: none.

All the setting seem to be correct as I have been on the posligne website and had a look.

Do you think that there are programs interfering with each other?

Ideas?

Regards
Safraz

[Safraz Patel]

There is a software called Epson OPOS ADK that I initially installed from the Posligne website. Maybe this is interfering?