#191 crash on win7 x86_64

[jidea]

ultradefrag gui crash on windows 7 x86_64
see attachment for details from event logs

[Stefan Pendl]

Will investigate.

---

Stefan

[Braulio J. Solano]

I have exactly the same problem. Something is happening with ntdll.dll.

• <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
• <System>
  <Provider Name="Windows Error Reporting"/>
  <EventID Qualifiers="0">1001</EventID>
  <Level>4</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2013-06-21T13:41:05.000000000Z"/>
  <EventRecordID>508604</EventRecordID>
  <Channel>Application</Channel>
  <Computer>Violeta</Computer>
  <Security/>
  </System>
• <EventData>
  <Data>109770635</Data>
  <Data>4</Data>
  <Data>APPCRASH</Data>
  <Data>No disponible</Data>
  <Data>0</Data>
  <Data>ultradefrag.exe</Data>
  <Data>7.0.0.0</Data>
  <Data>519a4ac0</Data>
  <Data>ntdll.dll</Data>
  <Data>6.1.7601.17725</Data>
  <Data>4ec4aa8e</Data>
  <Data>c0000005</Data>
  <Data>00000000000532d0</Data>
  <Data/>
  <Data/>
  <Data>C:\Users\Braulio\AppData\Local\Temp\WER7586.tmp.WERInternalMetadata.xml</Data>
  <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ultradefrag.exe_d942927be7c75362e65a865a2ad8f0c31cbea951_1868f9aa</Data>
  <Data/>
  <Data>0</Data>
  <Data>12e0cabf-da46-11e2-baee-db1bf7b4dfe2</Data>
  <Data>0</Data>
  </EventData>
  </Event>

[Propheticus]

Same here. Crashes are not limited to optimization like some people reported. It crashes during defrag as well. Win 7 Ultimate x64:

Log Name: Application
Source: Application Error
Date: 29-6-2013 21:32:55
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Faulting application name: ultradefrag.exe, version: 7.0.0.0, time stamp: 0x519a4ac0
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x00000000000532d0
Faulting process id: 0x1a8
Faulting application start time: 0x01ce74fb094b88f2
Faulting application path: E:\Program Files\UltraDefrag\ultradefrag.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: b1e06510-e0f2-11e2-86fe-001a4d5f2f45
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error"/>
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-06-29T19:32:55.000000000Z"/>
<EventRecordID>23415</EventRecordID>
<Channel>Application</Channel>
<Computer></Computer>
<Security/>
</System>
<EventData>
<Data>ultradefrag.exe</Data>
<Data>7.0.0.0</Data>
<Data>519a4ac0</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec4aa8e</Data>
<Data>c0000005</Data>
<Data>00000000000532d0</Data>
<Data>1a8</Data>
<Data>01ce74fb094b88f2</Data>
<Data>E:\Program Files\UltraDefrag\ultradefrag.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>b1e06510-e0f2-11e2-86fe-001a4d5f2f45</Data>
</EventData>
</Event>