#173 Crashed - crash log generated

[KwikOne]

crashed and got a crashinfo .log - as if was only a few lines added it below. Even though this ticket indicates rc2 it was rc1 gave the crash (after clicking ok to it informing me of the rc2 update availability)

:~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

         If this file contains the UltraDefrag crash information
           you can help to fix the bug which caused the crash
           by submitting this information to the bug tracker:
        http://sourceforge.net/tracker/?group_id=199532&atid=969870

:~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Application Failure  ultradefrag.exe 6.0.0.0 in ntdll.dll 5.1.2600.6055 at offset 000108f3

[Stefan Pendl]

We had a similar problem during the development of RC2, so this could already be resolved in RC2.

Would you mind upgrading to RC2 to check if this is now resolved?

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Stefan

[KwikOne]

Have upgraded. didnt get the crash info generated. However, since I had used rc1 previously with no problem I dont know if this proves anything since it will not detect an update is available for me to click on the ok button of the pop up dialog box

[Stefan Pendl]

I do have some questions:

1. Do you have usage tracking enabled (this can be disabled during installation)?
2. Are you using Windows XP SP3?

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Stefan

[Stefan Pendl]

No response within two months, closing.

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Stefan

[C Sullivan]

This error messge has popped up on the screen. I'm tring to defrag and older Apple ipod 60GB Video Generation 5. How can I fix this problem? I use the Apple Video iPod for a mixture of types data. I was thinking Scan Disk Chkdsk or SFC /Scannow, would fix the problem? Or Change the Drive Letter? Sometimes rebooting the computer helps? This is the first time for using the forms for the Ultradefrag program.