#17 Can't open - crashes with Win7

[David Beecheno]

Installed latest version (TranscriberAG-2.0.0-b1_Win32.exe). Ran first time, worked great, created a project and saved a file. Now when I open it, windows sends message "TranscriberAG.exe has stopped working.

Here's the problem signature:

Problem Event Name: APPCRASH
Application Name: TranscriberAG.exe
Application Version: 0.0.0.0
Application Timestamp: 4dd53bfb
Fault Module Name: StackHash_2fb0
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b8f
Exception Code: c0000374
Exception Offset: 000ce6c3
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4108
Additional Information 1: 2fb0
Additional Information 2: 2fb0e60b149e3239bec565c1795ef1ca
Additional Information 3: 0dcf
Additional Information 4: 0dcf9ac8eb1aa3b1cfb63bc78b4e2ca3

De- and then reinstalling has no effect. (Deinstalling leaves nothing in "regedit"). Windows is up-to-date, Java JRE is also up-to-date.

This is really annoying as I found the application really cool - ideal for my needs and very easy to use.

[mogliii]

I have the same problem on two Win7 machines.
The following can be done as a work around: Delete the ".TransAG" folder in your user folder.

Normally in c:\Users\Username\.TransAG

This, of course, only works once, and if you close TranscriberAG you have to delete the folder again.