From: Nate B. <blaylock@CoLi.Uni-SB.DE> - 2005-01-07 21:56:05
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Hi all, Does anybody have ideas on this? One of our users is unable to change speakers for a given turn (or add a new turn) on Windows 1.4.6. She clicks on the turn, gets the window to choose the speaker, chooses a different one, hits OK, the window closes, and the speaker name remains unchanged (same thing happens to add a new turn, when she hits OK, it goes back and never ends up adding the turn). The funny thing is, other users on the same machine don't have the problem. We deleted every trace of Transcriber, deleted her whole "Documents and Settings" folder and every other trace of transcriber we could find and reinstalled. Same problem. We also repeated the above and this time installed 1.5.0 but still had the same problem. Could there possibly be something in the registry? The solution we finally found was that, if she runs Transcriber and then goes to Options->General and removes '.speaker' from the 'external speakers database' field and hits OK, then, for the rest of that session, she can edit speakers just fine. However, when we tried to save this setting, it created a preference file in her "documents and settings" file, and then when she tried to run Transcriber, it gave her an error at load up that speaker database {} could not be found. Does anyone have any ideas? Right now we've got a work-around that she changes this setting every time she runs, but it's a bit of a pain. Oh, btw. she is using her network windows account and when she runs transcriber on any other computer, it works just fine. thanks in advance nate |