[Tikiwiki-users] eMail and Trackers

[Torsten <to...@ti...>]

Hello Tikians,

I have two use cases in mind, where I want to connect Tiki Trackers and
eMail and ask for some feedback.

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1.) *creating tracker item by submitting an eMail*

I want to be able to create tracker items by eMailing to the system or
to a connected IMAP/POP3 account, similar as we use it to connect the
dev-list to the Tiki forums via a POP3 account.

Idea is to collect court desicions in a way that members of our NPO
submit via eMail with about

  * a sender/contributor eMail field
  * a textfield for the topic
  * a textarea for the email content

A submitted eMail get's a pending state, can be reviewed, deleted or get
status open or closed

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2.) *sending eMails with tracker or pretty tracker or similar*

We use mailing lists with fully text based administration (Majordomo).
Idea is to create fields to submit Majordomo commands like
subscribe/unsubscribe etc. to the list and thus using Tiki as a
Majordomo frontend to make certain tasks easier for non-tecchie users.

Replys of the list still go to the users eMail adress - no reply to the
Tracker / Tiki required

I a halfway there: it is possible to send from the users set contact
eMail autofetched fro the logged in user to the lists adress.
Problem is, that Majordomo does not recognise the commands, as I assume
the command is not sent in the very first line of the email body, or the
tracker might send HTML code even when plain text is set.

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I am looking for some ideas, comments, pointers. It is not a major
project or any emergency, but it is a quite long expected nice to have,
respectively would ease some processes in the NPO for a foreseeable time.


Best regards
Torsten