#970 BUG: Exception Access Violation

None
fixed
nobody
1
2014-06-19
2014-04-22
Anonymous
No

When I press build & view TexStudio is outputting

EXCEPTION_ACCESS_VIOLATION

I'm using Windows 8.1 64 bit

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Related

Bugs: #970

Discussion

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  • Tim Hoffmann

    Tim Hoffmann - 2014-04-23

    Please give some additional information:

    1. Which version of TXS are you using.
    2. There should be a texstudio_backtrace1.txt (the digit may vary) in your temp folder. Please post the file.
    3. Under which circumstances does it happen? (a) For every file or only for a specific one? (b) Sometimes or always?
     
  • Noel Farrugia

    Noel Farrugia - 2014-04-23

    Version 2.7.0
    The Compilations button works fine, its when I press the Build&View that the programm crashes. I've tried it on different tex files and its happening on a specific file.

    The backtrace is attached

     
  • Jan  Sundermeyer

    Jan Sundermeyer - 2014-04-23

    can you provide the file ?

     
  • Noel Farrugia

    Noel Farrugia - 2014-04-23

    I can the problem is that the LaTex document is referencing multiple other documents with Figures etc, since this is my dissertation I opted to split chapters into multiple files

     
  • Jan  Sundermeyer

    Jan Sundermeyer - 2014-04-23

    how big would be a compressed file ?
    You could send it by mail directly to me.

     
  • Noel Farrugia

    Noel Farrugia - 2014-04-23

    Can you kindly give me your email address please?

     
  • Tim Hoffmann

    Tim Hoffmann - 2014-04-23

    You can send it to thoffmann@texstudio.org and I'll forward it to Jan.

     
  • Jan  Sundermeyer

    Jan Sundermeyer - 2014-04-24

    I have seen a crash when using an old txs build.
    The crash occurs in liblcms-1.dll when rendering the pdf.

    So, can you confirm, that it crashes when the pdf viewer is open/opened ?

    Have two remarks:
    1) a figure caused a bunch of error messages when txs is run from a terminal that some fonts are missing
    2) the figure chanel... pdf causes a pdflatex warning that it contains pdf 1.6 elements though only pdf 1.5 elements are supported.

    If it crashes with the pdf viewer, can you try to comment out the figures one by one ?

     
  • Noel Farrugia

    Noel Farrugia - 2014-04-24

    Yes compilation works fine. When I press view it crashes. However the pdf is still generated correctly

     
  • Jan  Sundermeyer

    Jan Sundermeyer - 2014-04-25

    okay, the pdf viewer crashes.

    can you comment out single "includegraphics" ?
    My guess would be the one on page 8 ...

     
    • Noel Farrugia

      Noel Farrugia - 2014-04-26

      I will comment out all the images and let you know :)

       
      • Noel Farrugia

        Noel Farrugia - 2014-04-26

        I removed all the images and the problem didn't occur, so I guess its a problem with the PDF viewer

         
        • Jan  Sundermeyer

          Jan Sundermeyer - 2014-04-26

          So, can you check, which image causes the problem ?

          Am 26.04.2014 16:07, schrieb Noel Farrugia:

          I removed all the images and the problem didn't occur, so I guess its a
          problem with the PDF viewer


          [bugs:#970] http://sourceforge.net/p/texstudio/bugs/970/ BUG:
          Exception Access Violation

          Status: open
          Group:
          Labels: Exception Access Violation
          Created: Tue Apr 22, 2014 08:36 PM UTC by Anonymous
          Last Updated: Fri Apr 25, 2014 10:44 AM UTC
          Owner: nobody

          When I press build & view TexStudio is outputting

          EXCEPTION_ACCESS_VIOLATION

          I'm using Windows 8.1 64 bit


          Sent from sourceforge.net because you indicated interest in
          https://sourceforge.net/p/texstudio/bugs/970/

          To unsubscribe from further messages, please visit
          https://sourceforge.net/auth/subscriptions/

           

          Related

          Bugs: #970

          • Noel Farrugia

            Noel Farrugia - 2014-04-26

            yes sure. I'll tell you which one is the culprit when I find it. :)

             
          • Noel Farrugia

            Noel Farrugia - 2014-04-26

            Yes sure. I'll let you know which one is the culprit

            Thanks and Regards,

            Noel Farrugia

            From: Jan Sundermeyer [mailto:jsundermeyer@users.sf.net]
            Sent: 26 April 2014 16:27
            To: [texstudio:bugs]
            Subject: [texstudio:bugs] Re: #970 BUG: Exception Access Violation

            So, can you check, which image causes the problem ?

            Am 26.04.2014 16:07, schrieb Noel Farrugia:

            I removed all the images and the problem didn't occur, so I guess its a
            problem with the PDF viewer


            [bugs:#970] http://sourceforge.net/p/texstudio/bugs/970/
            http://sourceforge.net/p/texstudio/bugs/970/ BUG:
            Exception Access Violation

            Status: open
            Group:
            Labels: Exception Access Violation
            Created: Tue Apr 22, 2014 08:36 PM UTC by Anonymous
            Last Updated: Fri Apr 25, 2014 10:44 AM UTC
            Owner: nobody

            When I press build & view TexStudio is outputting

            EXCEPTION_ACCESS_VIOLATION

            I'm using Windows 8.1 64 bit


            Sent from sourceforge.net because you indicated interest in
            https://sourceforge.net/p/texstudio/bugs/970/

            To unsubscribe from further messages, please visit
            https://sourceforge.net/auth/subscriptions/


            [bugs:#970] http://sourceforge.net/p/texstudio/bugs/970/ BUG: Exception
            Access Violation

            Status: open
            Group:
            Labels: Exception Access Violation
            Created: Tue Apr 22, 2014 08:36 PM UTC by Anonymous
            Last Updated: Fri Apr 25, 2014 10:44 AM UTC
            Owner: nobody

            When I press build & view TexStudio is outputting

            EXCEPTION_ACCESS_VIOLATION

            I'm using Windows 8.1 64 bit


            Sent from sourceforge.net because you indicated interest in
            https://sourceforge.net/p/texstudio/bugs/970/

            To unsubscribe from further messages, please visit
            https://sourceforge.net/auth/subscriptions/

             

            Related

            Bugs: #970

  • Noel Farrugia

    Noel Farrugia - 2014-04-26

    it seems when I comment all of them it works, however when I enable anyone of the images it crashes

     
    • Jan  Sundermeyer

      Jan Sundermeyer - 2014-04-26

      Can you try the mircosoft process explorer to check which dlls your
      binary of txs uses ?
      (technet.microsoft.com/en-us/sysinternals/bb896653.aspx)

      Am 26.04.2014 18:43, schrieb Noel Farrugia:

      it seems when I comment all of them it works, however when I enable
      anyone of the images it crashes


      [bugs:#970] http://sourceforge.net/p/texstudio/bugs/970/ BUG:
      Exception Access Violation

      Status: open
      Group:
      Labels: Exception Access Violation
      Created: Tue Apr 22, 2014 08:36 PM UTC by Anonymous
      Last Updated: Fri Apr 25, 2014 10:44 AM UTC
      Owner: nobody

      When I press build & view TexStudio is outputting

      EXCEPTION_ACCESS_VIOLATION

      I'm using Windows 8.1 64 bit


      Sent from sourceforge.net because you indicated interest in
      https://sourceforge.net/p/texstudio/bugs/970/

      To unsubscribe from further messages, please visit
      https://sourceforge.net/auth/subscriptions/

       

      Related

      Bugs: #970

      • Noel Farrugia

        Noel Farrugia - 2014-04-27

        I've attached it

         
  • Jan  Sundermeyer

    Jan Sundermeyer - 2014-04-27

    I am not quite sure, how you saved the data which you presented.
    What we need is a list of dlls which texstudio is using.
    If you select the process of texstudio in process exploxer and use saveAs, a list of all used dlls is saved in the text file, see attachment.
    This is what we need from you.

     
  • Noel Farrugia

    Noel Farrugia - 2014-04-27

    oo Ok sry, here is the list of Dll's

     
  • Tim Hoffmann

    Tim Hoffmann - 2014-04-29

    Thanks for the patience during testing. It's still not clear to me where the error comes from.

    Another test would be interesting: Try it with a Qt5 Build of a recent development snapshot. It's standalone. You can unzip it to any folder and run it from there. It doesn't affect your regular TXS installation. Just make sure the installed TXS is closed before you start this one. After the test just delete the folder.

     
    • Noel Farrugia

      Noel Farrugia - 2014-04-29

      This seems to be working fine :)

       
  • Tim Hoffmann

    Tim Hoffmann - 2014-04-29

    Alright! Thanks a lot. It might be some library issue. Could you try the following:

    1. Download the usb versions for 2.6.6 and 2.7.0.
    2. Verify that 2.7.0 crashes and 2.6.6 works. (Remeber to close any TXS instance before you open the next. Otherwise it will not really start the next but only bring up the existing instance).
    3. Delete all .dll files in the 2.7.0 directory and copy the .dlls from the 2.6.6 directory there. Recheck the crash in 2.7.0.
     
    • Noel Farrugia

      Noel Farrugia - 2014-04-29

      I tried all steps, however in all cases the program crashed.
      Only the Qt5 build version is working

       
  • gilu

    gilu - 2014-05-12

    Same here!
    Commented all images => worked!
    With any image included => did not work.

    Downloaded and installed texstudio271_snapshot_2014-05-11_win_qt5 and it works with images.

    All on Windows 7 x64 Pro.
    TexStudio 2.7

     
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