#41 SyncDocs not working in OS X 10.6.1?

open
nobody
None
5
2009-09-20
2009-09-20
Anonymous
No

I recently purchased a new iPod Touch 64GB and also purchased the app: "PocketMoney" which requires SyncDocs" for syncing data with Quicken 2007 to PocketMoney. I am running OS X 10.6.1 on an (April, 2009) Mac Pro, 8 GB RAM, 2.93 GHz CPU.

My iPod Touch does not find the Bonjour name "SyncDocs." at all. It just says "Searching for SyncDocs Services." So saying, I can not complete the syncing process.

When running the troubleshooting command in the SyncDocs folder, I get the following information:
Last login: Sun Sep 20 12:18:19 on ttys000
/Applications/SyncDocs-0.6.7/Troubleshoot.command ; exit;
new-host:~ jamescollymore$ /Applications/SyncDocs-0.6.7/Troubleshoot.command ; exit;
Darwin new-host.home 10.0.0 Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386 i386
java version "1.6.0_15"
Java(TM) SE Runtime Environment (build 1.6.0_15-b03-219)
Java HotSpot(TM) 64-Bit Server VM (build 14.1-b02-90, mixed mode)
/Applications/SyncDocs-0.6.7
Using locale ''.
SyncDocs version 0.6.7 starting, running on: Mac OS X (OS version 10.6.1) with Java 1.6.0_15.
Apple's Bonjour implementation is available.
Bonjour is available and has been configured in the setup.
Bonjour will be used.
No need to check for a new version until: Mon Sep 21 12:18:22 EDT 2009.
Attempting to bind on port 8080.
Web server ready, listening on port 8080.
Bonjour Thread-4: null started at 1253464636746
Bonjour successfully registered at 1253464637496

Firewalls are turned off on my MacPro, and my Verizon Router although I do have a WEP Password setup on my Airport Express (which I use for my Wi-Fi connection to the internet.

Is this a known problem, and if so, is there a fix? I'd really like to start using this app!

Thanks for any help that you can provide.

Discussion

  • Chris Evans

    Chris Evans - 2009-09-24

    Thank you for including the troubleshooting log.

    We have been receiving reports that Mac OS X 10.6 and 10.6.1 have firewall issues that prevent connectivity. Your report is the first one that references a problem with the firewall off. We have submitted a bug to Apple, they have contacted us, and we are working with them to resolve the issue.

    I will update this artifact as more information becomes available.

     
  • themillersharps

    themillersharps - 2010-01-30

    another firewall not turned on and syncing not happening. only sends the information from my ipod touch to the mac

     
  • CDuzynski

    CDuzynski - 2010-02-13

    I am running 10.6.2 and am having the identical problem. Was able to import qif data from my MBPro twice, since purchasing PocketMoney. No specific pattern or change to my system when the sync worked. Would like to get this resolved before PocketMoney for the Mac desktop becomes available.

     

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