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'Days Inactive' blank on all versions

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anm607
2009-02-26
2012-09-14
  • anm607

    anm607 - 2009-02-26

    We just noticed an interesting problem today, which I'm pretty sure isn't the program it's self, but somehow related. We've had two older versions installed and running throughout our network for quite some time now, well before I ever started working here. For some reason over the past couple of days all of our "Days Inactive" columns, on every switch, regardless of which version we use, is blank. Is there anyway to figure out why this is happening? I just upgraded to version 11.4 to see if that helped, but i don't expect to see any results from it for a couple of days.

     
    • Pete Siemsen

      Pete Siemsen - 2009-02-26

      This happened to me, too. It's because in
      version 11.1, I split the source files apart
      from the output files and state files, and I
      didn't document how to make the transition to
      the new scheme, sorry.

      When you installed version 11.1 (or later),
      you defined the new $StateFileDirectory
      variable in your ThisSite.pm file. When
      you ran ScanSwitch.pl, it created a fresh
      idlesince directory in the directory you
      defined as your $StateFileDirectory.
      The idlesince files were initialized, so all
      the counters started from zero. You have
      blank values in "Days Inactive" because
      the code only shows values that are greater
      than $UnusedAfter, which is probably the
      default value of 60 days.

      If can you restore an old version of your
      idlesince directory, and put it in the place
      that you've defined with $StateFileDirectory,
      you should get back your old "Days Inactive"
      counters. If you can't restore, you'll have
      to wait 60 days until your new idlesince
      counters are large enough to show up.

      Sorry about this.

       

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