#1280 Error: No Home.xml entry in blob: app:// localhost/

[And]

dear sh3d team,
I've purchased the iOS mobile app because the app description states that tge mobile app is fully compatible with the desktpo version and it is possible to import / export sh3d files in several formats (pdf, png, joeg, svg, obj) and it import sh3d files from other devices.

ISSUE1
I have created a sh3d file on desktop version and when I try to open the sh3d file on mobile app the following eror is shown and the file is not opened:

Can't open home
"bedroom.sh3d"
Error: No Home.xml entry in blob: app:// localhost/ 55ce0aea-0f08-47f8-8978-39327834
7bb7

steps to reproduce the issue:
1) launch ios mobile app sweet home 3d
2) select open file
3) browse file and select the file to open
4) the file is not opened and the error message is shown

expected behaviour:
4) the file is open

would you kindly help me in opening the desktop created sh3d file in the mobile app?

urgency:
if the issue is not solved before purchase protection time expiring now on July 11th 2024 then I'll need to request the refund of the purchased mobile app.

ISSUE2:
unable to select the format while exporting.

i include the screenshot and upon request I can provide also the sh3d file.
I hope to have provided all information,
thanks and kind regards,
Andre

[Emmanuel Puybaret]

You must have saved your SH3D file with a very old version < 5.3 (look in About dialog box). In that case, install a more recent version like 7.4 found at http://sourceforge.net/projects/sweethome3d/files/SweetHome3D/SweetHome3D-7.4/
open your Sh3D file, save it, copy it on your device and it will work.
Read also explanations at https://www.sweethome3d.com/blog/2023/09/06/sweet_home_3d_mobile_app.html

[And]

First of all thank you for your prompt feedback in taking care of the issue and taking the time to look into it.
I confirm that using the latest version7.4 then the file is compatible with ios mobile, thanks

Any info about the issue2: "Import / export sh3d files in several formats (pdf, png, joeg, svg, obj) and it import sh3d files from other devices."

Would you prefer I open a new ticket?

thanks

[Emmanuel Puybaret]

The mobile version isn´t able to export the current project to PDF, images or OBJ files.

[And]

thanks and how using the desktop version: how could I export the plan & 3d view to jpg/png/non vector image format using the latest desktop portable version? I could see the menu entries for the export in pdf, svg, obj but I could not find the png, jpeg formats.

[Emmanuel Puybaret]

Select in the plan what you want to see in the image and copy/paste it in any imaging or word processing software.

[And]

Thanks, it works but I'd not call it then export functionality. it would be a nice feature to add in the roadmap especially when the app is advertised with import/export functionalities ;) , thank you for your prompt and kind help

[Emmanuel Puybaret]

It's just an indirection and marketing obliges sometimes to simplify things otherwise nobody read it.
But you can also use the ExportPlanImage plug-in if you want.