Menu

#1015 Application Crashes on Big Sur - Intel

v_6.x
closed
nobody
None
1
2023-03-03
2021-03-05
No

I'm running the latest version of SH3D free on a macOS Big Sur Intel Macbook Pro. I'm finding the following issues:
1. Saving the plan to either OneDrive or a folder protected by iCloud results in the program freezing fairily quickly. I've worked through a drawing without saving for 30 minutes, but once I save to either of those folder types, it will freeze up as soon as I start working again. Saving to a folder not within OneDrive or iCloud works fine.
2. No matter where the file is saved, I cannot import zipped furniture files. Once it gets to the orientation part, it freezes up and I have to force quit. Same goes for non-zipped files.

Discussion

  • Emmanuel Puybaret

    Just to be sure, what do you call the "latest version"?
    I didn't experience any import problem under Big Sur with version 6.5 on my side.

     

    Last edit: Emmanuel Puybaret 2021-03-05
  • Moez Tharani

    Moez Tharani - 2021-03-05

    Version 6.5, just downloaded and installed today for the first time.

     
  • Moez Tharani

    Moez Tharani - 2021-03-05

    So I believe the issue of importing is directly tied to the 3d render it's trying to generate when showing different the views. I imported furniture libraries without any issues. I'm going to try this on my M1 Macbook Pro shortly and see if I have similar issues there.

     
  • Emmanuel Puybaret

    Did you try with other 3D models?

     
  • Moez Tharani

    Moez Tharani - 2021-03-05

    Multiple 3D models from multiple sources, all the same result. I'm using Windows via Parallels for now and that's working fine. Will be trying it out on my M1 shortly, which is where I'd be doing the rest ideally.

     
  • Moez Tharani

    Moez Tharani - 2021-03-05

    Same issue on my Macbook Pro M1, also on Big Sur. Anything I can get for you?

     
  • Emmanuel Puybaret

    Please check how it works when you add the following line in [JavaOptions] section of the file SweetHome3D.cfg found in Sweet Home 3D.app/Contents/app:
    java-options=-Dcom.eteks.sweethome3d.j3d.useOffScreen3DView=true

     
  • Moez Tharani

    Moez Tharani - 2021-03-05

    That makes it worse. Now as soon as I try and drag the window after startup, before even opening a file, it freezes. Reverting that change makes it work properly after launch (until I try and import something, of course).

     
  • Dennis

    Dennis - 2021-03-20

    I do have a similar issue. Whenever I try to import furniture (e.g., an OBJ file exported from SH3D earlier), the app freezes on the second page of the import dialog where the four preview images are shown. I can reproduce this every time. I'm running the latest version (see below) on an Intel Mac running Big Sur (11.2.3 (20D91)).

    Adding java-options=-Dcom.eteks.sweethome3d.j3d.useOffScreen3DView=true does actually get me to the third page and then it freezes.

    Any ideas?

    SH3D version information:

    Sweet Home 3D ® Version 6.5
    OpenJDK version 15.0.2 - 64bit - 0.1 / 2 GB provided by Azul Systems, Inc. Java 3D version 1.6.1 - JOGL 2.4.0-rc-20210111 provided by JogAmp Community PDF print provided by iText SVG export provided by FreeHEP SVG path compilation provided by Batik Photo rendering provided by SunFlow

    Best, Dennis

     

    Last edit: Dennis 2021-03-20
  • David

    David - 2021-05-17

    I have exactly the same issue as Dennis , with the following difference:
    I am currently running on macOS Catalina (version 10.15.7).

    When I add the option Adding java-options=-Dcom.eteks.sweethome3d.j3d.useOffScreen3DView=true, I cannot start my SweetHome3D anymore.

    SH3D version information:

    Sweet Home 3D ® Version 6.5.3 Mac App Store
    OpenJDK version 15.0.2 - 64bit - 0.1 / 4 GB provided by Azul Systems, Inc. Java 3D version 1.6.1 -JOGL 2.4.0-rc-20210111 provided by JogAmp Community PDF print provided by iText SVG export provided by FreeHEP SVG path compilation provided by Batik Photo rendering provided by SunFlow

     
  • Emmanuel Puybaret

    From what I understand at the moment, a deadlock may happen for a few macOS users with JOGL 2.4.0 RC 20210111. If needed, you may use this version based on Java 15 and JOGL 2.3.2 where the bug won't happen, but under Mac M1, it will run with Rosetta 2.

     
  • Emmanuel Puybaret

    The version 6.5.5 released in the Mac App Store two days ago should fix your issues under Intel.
    Read this post for more information.

     
  • Emmanuel Puybaret

    The free version 7.0.2d and the Mac App Store version 7.0.7 fixed the bug in the furniture import wizard.
    About issues when saving a SH3D file on OneDrive or iCloud, you probably have to grant Full Disk Access to Sweet Home 3D in the Privacy settings of System preferences.

     
  • Emmanuel Puybaret

    Bug fixed in version 7.1

     
  • Emmanuel Puybaret

    • status: open --> closed
     

Log in to post a comment.

Want the latest updates on software, tech news, and AI?
Get latest updates about software, tech news, and AI from SourceForge directly in your inbox once a month.