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debugging_problems

Kevin Moye

COLLECTING DEBUGGING INFORMATION

When things are not working properly there are a few steps you can take to generate additional debugging information which can be very useful when reporting issues.

  • Stop streambaby if it's still running
  • Edit simplelog.properties file and change the first line to read:
    com.unwiredappeal=debug
  • Now start streambaby and run it until the point you run into your problem
  • Exit streambaby again and then make a copy of the contents of streambaby.log file where all the debug information is saved

If the problem is related to failed video playback collecting some additional information could be helpful:

  • Use mediainfo to gather detailed information about the video file and save that information

Post problem description along with all the collected debug information in the tivo forum thread


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