#17 importing ".bmp" files

[jcd]

Hello,

Following the thread in open discussion forum, I want to submit this bug :
- Importing 24 bits ".bmp" files does not work on my computer, neither for reading, nor for training.
- My computer is a :
Acer TravelMate 2702WLMi
Intel Pentium 4 processor 3GHz
15.4'' WXGA wide TFT LCD
ATI MOBILITY RADEON 9000 IGP
40GB HDD
DVD-Dual (support DVD+-RW)
256MB DDR
802.11b/g wireless LAN
- My OS is :
Windows XP family 2002 pack 2, french.

Do you need any further information ?
Best regards,
Jean-Charles.

[Alan Pierce]

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Can you specify the exact thing that happens when you try to load a file? In other words, does it bring up a dialog asking you to choose a file? If so, after you choose the file and click "Open", does any error message appear, or does nothing happen at all?

Also, does dragging and dropping the file from a folder window to the program do anything (it should load the file just like importing it).

Also, you might want to try saving and loading a .isd file (a STIHRS-specific format the stores touch screen data) and seeing if that works at all. This can be done by saying "Export Writing" and saving the data as a .isd file, then saying "Import Writing" and loading it again.

Thanks for your help.

[jcd]

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Hello,

I have just verified what you requested...Actually, and happily 'drag and drop' works fine ! But when I want to use the folder box, here what happens :
- I click on "import writing" in the menu
- A box opens, allowing me to browse my files
- I choose a bmp image
- I click "open"
- The box disappears
- the touchscreen glitters a bit, but stays empty
- That's all !

I must admit I did not get the point with the last handling ??...!!

Best regards,
Jean-Charles.

[Andrew Katz]

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This is an understatement.

I imported a bmp file for training and then applications started crashing and I got some C++ error and then Windows went into self protect mode - a blue screen - which told me to reboot the computer and hope for the best. And since I have not run this again, there is no more problems. I have a Dell Dimension 3000 running Windows XP SP2 English.

I was told to submit an attachment.