Re: [SM-USERS] Need help on Email addresses with special characters

[Sreeram R. <sr...@gm...>]

Thank you Mr. Goutam for the immediate support.

The problem is there, even when we reply to the mail sent to us also. We
had tried with entering the email address manually also. I don't know how
to use telnet to send the mails. Also, I am not the one who is sending the
mails to that email recipient but, our project team and marketing team are
the ones who do it. They are end users and don't know much about this.
Also, we were able to send mails when we were using Suse Linux 9.x with
postfix and cyrus mail server.

Thank you once again..

-- 
Regards,
Sreeram Ramachandran
Mobile: +971 55 1284401


On 14 March 2012 14:40, Goutam Baul <gou...@rp...> wrote:

>  Dear Mr. Ramchandran,****
>
> ** ******
>
> The issue may not be related to Squirrel Mail per se. In case you have the
> access to the logfile of your smtp server, a close examination of the same
> might give you some insight. Sometimes an error in the address book (if at
> all you are trying to send the mail by selecting the recipient from the
> address book) leads to this type of error. Have you tried to send the mail
> directly using telnet commands?****
>
> ** ******
>
> With regards,****
>
> ** ******
>
> Goutam****
>
> ** ******
>
> -----Original Message-----
> *From:* Sreeram Ramachandran [mailto:sr...@gm...]
> *Sent:* Wednesday, March 14, 2012 4:00 PM
> *To:* squ...@li...
> *Subject:* [SM-USERS] Need help on Email addresses with special characters
>
> ** ******
>
> Hi there..****
>
> ** ******
>
> I would be grateful if anyone can help me out in sorting out a problem
> which is as follows:****
>
> ** ******
>
> I have a client email address with* user'na...@do...* . This email i
> can receive mails but when i reply to this i get a Mail delivery failure
> notification saying Bad Syntax in address. Can you please tell me, where i
> should make an entry on my Qmail server, which can solve this problem. This
> receipient is a very important client of ours and regular communication is
> required from both sides. The same email is getting delivered through Gmail
> or yahoo. But thru my servers running Centos with Qmail, not able to send
> any mails to this recipient email address.****
>
> ** ******
>
> Thank you in advance..
> ****
>
> ** ******
>
> -- ****
>
> Regards,****
>
> Sreeram Ramachandran
> Mobile: +971 55 1284401****
>
> ** ******
>
>
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