Re: [SM-USERS] "You must be logged in" with Firefox/1.4.20-RC2

[Paul L. <pa...@sq...>]

Don't top post.  Read the mailing list posting guidelines, please.

> >> For ANY FIREFOX users loged into while the upgrade was made.
> >> after kliking on "Logout" and re-login, all was working fine.
> >
> > I now see that it affects all three browsers, but at different times.
> > It seems to be either cache, cookie, sessions, or some other
> > persistent data that remains beyond even a restart of the browser at
> > some times.
> >
> > How can I go about troubleshooting this further?
> >
> > It seems that it may be caused by going from logging in to the stable
> > version, then logging out and logging in to the SVN version.
> >
> > I've tried clearing browser cache, cookies, etc, but it still seems to
> > occur every few times I log in or out.
>
> I have seen this starting 2.13.2010

What did you do with your mail system on 2.13.2010?  Or what changed
on the systems having this problem?  Did you update SquirrelMail on
2.12.2010?  If not (and honestly, even if so), the problem is probably
something else unrelated.

> It first started with IE7 and I thought it was an IE issue because I installed Firefox and all problems
> went away.  I have started to hear troubles from customers using FF, IE, and Chrome.  However, it
> seems as though if the customer has IE and doesn't have FF, I can install FF and problem goes away.
> If they have FF and not Chrome, install Chrome and problem resolved.
>
> The only thing I can put my finger on is that they are all XP boxes.  No issues with 7 or *nix.
>
> Just more info, no solutions.

Not much info there.  You need to focus on ONE browser having a
problem and investigate why it's broken, not just switch to another
browser.

-- 
Paul Lesniewski
SquirrelMail Team
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