[SM-USERS] Users losing/swapping prefs

[Graham D. <g.d...@le...>]

Hi,
	I run SquirrelMail for around 6.5K users.  We have a problem whereby
occasionally users find that their 'Real Name' and 'Email Address' in
their prefs have been set to that of a user other than themselves.  This
overwrite only ever happens inside of the virtual domains, ie., I have
never seen one user 'pick up' the details of someone in a domain other
than their own.

I'm having a hard time figuring what is happening, I have considered it
may be down to user stupidity (like so many mail issues), but it's
difficult to prove if that is the case.

Today, I had a new one, but I wonder if it is related.  The user called
me and said that the system said she was new to the system and wanted
her to enter her "Real name" and "Email Address" (this is the
newuser_wiz plugin).  I checked her prefs file and sure enough those
fields didn't exist.  The same had happened for a number of users at her
site.  They've been using their accounts for months with no problem when
all of a sudden these details seem to have been lost.

I suspect the "newuser_wiz" plugin has a hand in all this.

Does anyone have any ideas, I'm a bit lost really, and I've never
managed to personally replicate this fault, though it clearly happens
some way or other.

Our setup looks like this:

qmail
vpopmail
courier-imap
PHP 4.3.11
Apache 2.0.52
Fedora Core 3
Installed from tar file I think
Squirrelmail 1.4.4

Installed Plugins
    1. change_pass
    2. weather_uk
    3. attachment_tnef
    4. newuser_wiz
    5. quota_usage
    6. vlogin
    7. delete_move_next
    8. administrator
    9. squirrelspell
    10. newmail
    11. filters
    12. listcommands
    13. calendar
    14. sent_subfolders
    15. mail_fetch

Any help gratefully received

Graham