From: p d. t. <pdo...@an...> - 2004-02-10 20:40:35
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> I was wondering if anyone has been working on a "redirect" or "bounce" > function to forward email. When our Customer Service Department checks= the > main email addresses, they forward on the emails to the correct departm= ent. > As you know, users aren't always all that bright and they just reply back to > the main address instead of the customer addresses. This idea has been thrown around a bit here. The current best solution i= s to hit the forward button and to use the Custom From plugin to allow the From: field to be changed at will. I have been mulling over a plugin tha= t could add a button that would allow forwarding to a set address, but it could be expanded to allow the selection of multiple addresses if need be.... would your users need to enter their own To: address or...? - paul |