#16 Mandrake 8, Acer 620s & AEC6712D SCSI


Acer Brisa 620s, AEC6712D SCSI, Mandrake 8, Kernel
2.4.3, Sane 1.0.4, Snapscan 20010411, atp870u module
with INQUIRY patch, sanei_scsi with 1000*10*60 patch

Under scanimage scanner starts and then locks up
computer. Computer unlocks when scanner is turned off.

Debug file attached.



  • Nobody/Anonymous

    sane snapscan debug

  • Lou Powderly

    Lou Powderly - 2001-08-10

    Logged In: YES

    I have identical symptoms and debug file using RH7.1 and
    SANE 1.0.5 with a Acer Prisa 640S. A request for a scan
    locks up the system until the scanner is powered down.
    scanimage -T has the same effect.

    If however I login as another user and reboot the system
    the SCSI remains locked on completion of the reboot

    scanimage -L works correctly and sane-find-scanner
    identifies the scanner as a snapscan:/dev/scanner, or
    snapscan:/dev/sg0. The scanner ID is given as Vendor
    Color, Model FlatbedScanner18, and Type FlatbedScanner
    In addition xscanimage allows interrogation of the
    scanner without complaint, until a preview, calibration,
    or scan is requested when it locks up the system until the
    scanner is powered down. I

  • Oliver Schwartz

    Oliver Schwartz - 2002-01-10

    Logged In: YES

    Can you try with another SCSI card? Some people reported
    that their problems went away after they exchanged the
    SCSI adapter delivered by Acer an adaptor with better
    support in Linux. The ACARD Linux kernel driver seems to
    have some subtle problems.
    NCR/Symbios cards should work fine.



  • Nobody/Anonymous

    Logged In: NO

    Same problem. Using an Agfa Snapscan 1236s and now 3
    different types of scsi controller the fault remains. I was using
    this sytem satisfactorily under SuSE 7.3 but the upgrade to
    SuSE 8.0 has given rise to this problem. (I can not recall the
    SANE/XSANE version numbers, sorry) One bit of information
    that might help is that under the 7.3 configuration I had to
    ensure the quality box was unchecked in XSANE else it
    would not work. I have an adaptable system that if you require
    diagnostic test I can quickly run for you.
    my work email is:


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